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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
866 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 866 reviews

May 31, 2018

First service appointment Very professional and expedient . I had certain questions concerning the frequency of oil changes and also questions about the Transmission. They wer More

by MELFISH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
May 29, 2018

Oil change and tire rotation The service I received was done at lighting speed. I just had a quick breakfast and retured to the service department to my car waiting for me. Finish More

by willie10x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Juseinoski
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Willie, Thank you for taking the time to leave this detailed review about your service visit. I am so glad it was a quick visit. Thank you for your business and take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 28, 2018

Your rep listen well and respond to my need. Your rep listen and respond well to what needed to be done. The vehicle was serviced and taken care of. Waiting time was ok for what needed to be done More

by MORGANPETER28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Morgan, Thanks for taking the time to write this great review for us. I'm so happy your experience with us turned out great. Thanks so much for your business. If you need anything else, feel free to reach out to me directly. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 28, 2018

No communication U can’t get threw on the phone , not helpful with making sure the costumer is comfortable. No feed back on why thier car is having problems until u f More

by dentaltech7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Albert
May 28, 2018

Bad experience Went in because my car kept shutting off while driving they found nothing wrong with my car but while driving home my car shut down on the highway n More

by SHAMILLE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
May 28, 2018

Bad service I went on Wednesday for a simple oil change came with air bag and engine lights on horrible service . When I went back the next day the service was st More

by Crystal0731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddy Juseinoski
May 27, 2018

Service to my car. The service was in good standing. I was informed of every detail that was done to my car. My car was fixed in a timely fashion. My hvac was knockin More

by GUMDROP150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in service.
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for taking the time to leave your feedback about your service visit at Riverdale, we appreciate it. Happy to hear your car was fixed as quickly. If you need anything else, please do not hesitate to reach out to me directly. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 27, 2018

Great experience! Great experience throughout visit. Kept informed of updates. Great team. Took about as long as I was told. Never had a bad experience. Well managed te More

by mach417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, How great it was to read your review. Thanks so much for taking the time to leave your feedback about your experience with us - it's extremely valuable to us. We truly appreciate your business. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 26, 2018

Annual Inspection and Servicing Fortunately I've only had to go in twice in two years for the State inspection and annual servicing. Each visit was short and the staff very pleasant More

by MSJ2UOK
Recommend Dealer
Yes
Employees Worked With
I was only in for servicing and inspection...
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for the nice review! I am thrilled to hear the team has been so helpful and accommodating during your visits. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 26, 2018

Excellent service by Jose I had the opportunity to work with the service department, excellent service, Jose was outstanding, his knowledge was great in dealing with the warran More

by planet228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose gomez
May 31, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for taking the time to leave this awesome and detailed review of your experience with us here at Riverdale. I am so happy to hear Jose has been so helpful during your visits. I'm excited to share your comments with him. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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