Riverdale Chrysler Jeep Dodge Ram

Can't explain It started out as a diagnostic check which I was told would be $169. Then the results of test were to change sensor but there was no detail of work th It started out as a diagnostic check which I was told would be $169. Then the results of test were to change sensor but there was no detail of work that needed to be done. So the work with the sensor that cost $50 was done and with the labor costs that took two days which the customer service rep. Stated would take one day came out to a grand total of $383 for a service that didn't even work. Finally the grand insult was when the customer rep came back to me & told me it would cost $4,200 to fix the issues with the truck. I really don't know what to say. Maybe if they hadn't mixed up my keys with another trucks Maybe of I didn't have to break my back with the tow truck driver to get the car out of there overcrowded lot I'll let your draw your own conclusions on the rating. More

Worst experience ever. BEWARE - $1900 “Recon” fee ! Stay far far far away from this place. Called twice this morning to buy a Wrangler from them. Drove an hour and a half away to find out the truck had Stay far far far away from this place. Called twice this morning to buy a Wrangler from them. Drove an hour and a half away to find out the truck had a deposit on it, where the salesman tried to convince me to buy a new truck. When we walked inside I offered to buy the truck on the spot, and the salesman Jose told me his manager was willing to sell the truck (even though it has a deposit from another buyer who already had their credit ran)? We sat down and talked price. They failed to mention that their advertised price includes 10% down, and that all used vehicles have a $1900 reconditioning fee that is non-negotiable whatsoever. So here I am, wasting my day off in this dump of a dealership. I’ve bought over 5 used cars from dealers in the past 6 months and this is by far the worst dealership I’ve ever experienced in my life. Save your time, don’t come here. The deal looks good online until you show up and it’s thousands more than what you thought. Don’t waste your time. More

Oil change and tire rotation I am satisfied with the service privided. Delanie was hery helpful. She responded to all my questions and concerns. The car service was dine fast. I am satisfied with the service privided. Delanie was hery helpful. She responded to all my questions and concerns. The car service was dine fast. More

Awesome service This was a first time visit and it was very warm and welcoming. Wait wasnt long and I am happy with the service. Female agent was nice and informative This was a first time visit and it was very warm and welcoming. Wait wasnt long and I am happy with the service. Female agent was nice and informative. More

Great service Albert was great at keeping me updated with my vehicle. Guadalupe was great when I picked my vehicle up from the shop. And Rogelio fixed the problem. Albert was great at keeping me updated with my vehicle. Guadalupe was great when I picked my vehicle up from the shop. And Rogelio fixed the problem. Car is running like new Great job like always MAGA🇺🇸 More

Disappointed in reliability of jeep Was told it would only take 3 hours instead I waited 8 hours. Car not even a year old and has been in for repairs 5 times Was told it would only take 3 hours instead I waited 8 hours. Car not even a year old and has been in for repairs 5 times More

Excellent Customer Service Brought car in for the dreaded check engine light, the problem was quickly diagnosed and repaired. The team as a whole is very professional but i also Brought car in for the dreaded check engine light, the problem was quickly diagnosed and repaired. The team as a whole is very professional but i also have to commend Jose for his usual friendly and courteous service. More

Quick and easy. Always a pleasure and the staff makes me feel important and not just another person or dollar sign. Delanie who assisted me was great, she took the ti Always a pleasure and the staff makes me feel important and not just another person or dollar sign. Delanie who assisted me was great, she took the time to take my number and updated my information. More

Efficient, communicative, professional service The team at Riverdale Jeep Chrysler Dodge always provides efficient, communicative, and professional service. Whether it's a repair, a recall, or a se The team at Riverdale Jeep Chrysler Dodge always provides efficient, communicative, and professional service. Whether it's a repair, a recall, or a service visit, I'm always satisfied. More

Awesome dealer! I give them 5stars!!!! I would def use them again. Bobby Albert always comes thru with the BEST price and Doug Campana was on the ball and had the tr I give them 5stars!!!! I would def use them again. Bobby Albert always comes thru with the BEST price and Doug Campana was on the ball and had the truck ready to go when he said he would!!! We are very Happy with our purchase and the Dealership. More