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Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
865 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 865 reviews
July 31, 2018
Oil change Was in and out no more then an hour. Haven’t had a problem here yet. Always great service when my vehicle needs to be serviced. Was in and out no more then an hour. Haven’t had a problem here yet. Always great service when my vehicle needs to be serviced. More
by mrjay2u88
Verified CustomerEmployees Worked With
Bobby Albert
July 30, 2018
Professionally done . A real person answered the phone, Jose was great understanding and professional, place was clean bathroom was clean , staff was caring , work on Vehic A real person answered the phone, Jose was great understanding and professional, place was clean bathroom was clean , staff was caring , work on Vehicle was quick once inside of Mechanics Area. More
by PERFECTFIT2
Employees Worked With
Mr Jose
July 30, 2018
Wait too long The length of time for this visit was longer then I was estimated. I came in earlier than my appointment time in the morning and left nearly 3 hours l The length of time for this visit was longer then I was estimated. I came in earlier than my appointment time in the morning and left nearly 3 hours later. On the plus side, I was kept updated of the progress of the service. More
by nia29
Employees Worked With
Delanie
July 27, 2018
Not an outstanding service as I expected Forgot to perform an inspection as requested , if I didn’t checked before I left , I could have get a fine for it.. Didn't check the tiers pressure wh Forgot to perform an inspection as requested , if I didn’t checked before I left , I could have get a fine for it.. Didn't check the tiers pressure which needed.overall everyone was nice but hard to trust that the needed work is performed correctly. More
by Jerry
Employees Worked With
Albert Price
July 27, 2018
Great service, as usual Went in for both my Jeep and Durango for factory recalls. Jose from service was outstanding as usual and kept me informed of work progress. Went in for both my Jeep and Durango for factory recalls. Jose from service was outstanding as usual and kept me informed of work progress. More
by jtwithtlc
Employees Worked With
Jose Gomez
July 26, 2018
It's the Simple Things that Count I was billed for window wipers and after getting the car home found that the wipers had not been changed. That concerned me because of all the other I was billed for window wipers and after getting the car home found that the wipers had not been changed. That concerned me because of all the other expensive work I was actually having done. Nevertheless, I trusted that it was done. I experienced a problem with the car and placed two calls for assistance only to be told that someone would get back to me and NOBODY called me back two calls later two days later. I also explained that the issue was an emergency because the car was stalled and immediate assistance was needed. Full diagnostic supposedly completed on the car yet no one said the lever to open the hood of the car was missing. Guess that wasn't an expensive enough job to point out, only the expensive stuff counted. Spoke to Stanley about the problem i was experiencing and he transferred me to the cashier's voicemail. VERY disappointed !! More
by tuttgal
Employees Worked With
Albert Pico, Stanley Charles
July 26, 2018
Wonderful customer service I had an issue with the ca, spoke with Jose and the vehicle was brought in and the job was taken care of. Had a little bit of a wait but over all wor I had an issue with the ca, spoke with Jose and the vehicle was brought in and the job was taken care of. Had a little bit of a wait but over all worth it to know I will be safe while driving. More
by DEESEAN2
Employees Worked With
Jose
July 26, 2018
Quick and no hassle The visit was quick and no hassle. Mr. Gomez informed me of the procedure and the length on time. His customer service expertise was above 5 stars. The visit was quick and no hassle. Mr. Gomez informed me of the procedure and the length on time. His customer service expertise was above 5 stars. More
by milagrosalmodovar514
Employees Worked With
Jose Gomez
July 25, 2018
Satisifed Customer As far as I'm concerned, I have no complaints. Questions always answered. Straight to the point. Always taken care of in a timely fashion. As far as I'm concerned, I have no complaints. Questions always answered. Straight to the point. Always taken care of in a timely fashion. More
by cruz.laura76
Employees Worked With
Jose Guzman
July 23, 2018
Great Service! First time having service done at this location, had a recall for a part on my car and this was the suggestion location to take my car. I am glad I di First time having service done at this location, had a recall for a part on my car and this was the suggestion location to take my car. I am glad I did, service was excellent. Thank you for a job well done! More
by Aboyd
Employees Worked With
Kenny
