Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

Overview
Reviews
Vehicles
4.5
875 Reviews
Call Dealership (845) 353-4445
View Awards

5869 Broadway

Bronx, NY

10463

Directions

By Type

Showing 875 reviews

November 05, 2024

First time visitor. I had good experience with the service so far. Will come back. More

by p123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Bobby Albert
Report | Print
Nov 06, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

This is what we love to hear! Thank you for the stellar review of Riverdale Chrysler Jeep Dodge Ram.

November 04, 2024

Worst service ever Reached out several times Car was there Almost 2 weeks with no callbacks. After waiting for recall parts for almost 2 months. Do not recommend More

by alvarado1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert
Report | Print
Nov 05, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm sorry to hear about your experience with our service. We strive for timely communication and it's clear we fell short in this instance. Please reach out so we can address any remaining concerns you have regarding the recall parts or anything else. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

November 02, 2024

Riverdale jeep was able to assist me during an emergency with my vehicle. Service was fast and efficient. Thank you for servicing me More

by lateashaeaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Nov 04, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at Riverdale Chrysler Jeep Dodge Ram was able to assist you promptly during your emergency. Thank you for trusting us with your vehicle, and we're here whenever you need us!

October 31, 2024

Ok, but a lot of xxxxxxxx and feel that I wasn’t treated fairly need to speak to Upper management More

by c.murdough81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jc
Report | Print
Oct 31, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

October 26, 2024

I went to this dealer to resolve a leak issue and nothing was done. They waste my time More

by URIELREYNOSO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Report | Print
Oct 28, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Jamie Brown - Customer Success Specialist - 8453531919

October 25, 2024

Customer service is good and they look for the best option for the customer l More

by Lina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Report | Print
Oct 28, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Here at Riverdale Chrysler Jeep Dodge Ram, we always value and appreciate our customers' feedback. Thank you, Lina!

October 17, 2024

Great experience! Kayla went above and beyond to assist with great professionalism and having my best interest in mind. I left with a good understanding of my vehicl More

by JessicaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla benitez
Report | Print
Oct 17, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Jessica, we're delighted to hear that Kayla and the team at Riverdale Chrysler Jeep Dodge Ram provided you with such a positive experience. Thank you for your kind words and support!

October 16, 2024

Great service! On time with my appointment as scheduled, all service was completed in the time frame given. More

by korinnemanno92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk at service department
Report | Print
Oct 16, 2024 -

korinnemanno92 responded

Great work!

Oct 16, 2024 -

korinnemanno92 responded

Great place

Oct 17, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that your appointment went smoothly and on schedule at Riverdale Chrysler Jeep Dodge Ram! Thank you for sharing your positive experience with us.

October 06, 2024

They are doing a great job and I appreciate their work. I like to there again More

by harrison.philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Report | Print
Oct 07, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

The entire team at Riverdale Chrysler Jeep Dodge Ram is so glad we earned your business. Thanks so much, Philip!

October 03, 2024

Kayla provided an exceptional customer experience. Service was rendered in a timely manner with professionalism and great attention to detail. Many thanks to her and the service personnel. More

by JessicaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla sanchez, Bobby Albert, Freddy Juseinoski, Stanley Charles
Report | Print
Oct 03, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Jessica, we're delighted to hear that Kayla and our team at Riverdale Chrysler Jeep Dodge Ram provided you with such a professional experience. Thank you for the kind words!

1
...
4
5
6
...
88