Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Customer service Great customer service, product knowledge and friendly and helpful with the customers. I would recommend anyone to get there service and buy a car fr Great customer service, product knowledge and friendly and helpful with the customers. I would recommend anyone to get there service and buy a car from there. More
Quick and efficient I was able to get in and out in a timely manner no hassle and my service person was very welcoming. Service was excellent and painless. I was able to get in and out in a timely manner no hassle and my service person was very welcoming. Service was excellent and painless. More
Love the services in and out. Love the service in and out they change all the parts that needed to be change and updated thank you for your service keep up the good work.... Love the service in and out they change all the parts that needed to be change and updated thank you for your service keep up the good work.... More
Recall service performed We recently purchased a 2016 chrysler 300 c from Victory Mitsubishi in the bronx( great dealership btw) and upon registering our vehicle we noticed th We recently purchased a 2016 chrysler 300 c from Victory Mitsubishi in the bronx( great dealership btw) and upon registering our vehicle we noticed that there was an outstanding recall for it. We called chrysler of riverdale and they made an appt for us to come in. We got there at 9 am and were to go get a bite to eat while the car was serviced. We were barely half way through breakfast when we fluff the call that the car wad ready. They are excellent and professional. Would definitely recommend More
Solid Visit I was unhappy to find out upon arrival that even though my appointment was for 7:30, the service department doesn’t open till 7:45. The high number of I was unhappy to find out upon arrival that even though my appointment was for 7:30, the service department doesn’t open till 7:45. The high number of customers waiting caused a major delay. I would suggest early drop off option for customers. I do appreciate that Albert stayed present and made himself available for me to pick up my car as well answer questions for me. More
Mediocre The personnel who serviced my vehicles damaged other parts and when I contacted the manager, Mr. Munoz, he simply stated I brought my vehicle in with The personnel who serviced my vehicles damaged other parts and when I contacted the manager, Mr. Munoz, he simply stated I brought my vehicle in with those extra damages although none were stated on the intake receipt. Not only do they not take responsibility, but they also fail to keep you informed of the state of your vehicle while in services. Will not ever be returning here for services. More
Didn't go expecting to buy I had been doing my fair share of online research for a new vehicle. I had an idea of what I wanted and what I was comfortable paying. I made Riverdal I had been doing my fair share of online research for a new vehicle. I had an idea of what I wanted and what I was comfortable paying. I made Riverdale Chrysler Jeep my first stop of what i thought would be many dealership visits. I was quite pleased with my sales man Jesse. He was super professional, friendly and helpful. He helped get me a great deal for my trade in as well as on the truck I ended up purchasing. Roy (Finance Mgr) was also very professional, friendly and helpful. He explained to me the finance options as well as suggested (not forcibly) the option of an extended warranty. The only thing that I didn't like was the "reconditioning" of my truck. The inside was still visibly dirty. It appeared that I received a glorified car wash though I was told the people performing the service took pride in their work. That left me disappointed however I was excited to leave with a 2016 Jeep Cherokee Limited. More
Good service Overall, I was happy with my service. They got my car in very quickly for a recall the needed to be repaired. Thanks so much! Overall, I was happy with my service. They got my car in very quickly for a recall the needed to be repaired. Thanks so much! More
Oil change Faulty 23 inspection poin , incorrect tire rotation not a frindly environment toke them 30 min to gave car back nobody whent to get it very inc Faulty 23 inspection poin , incorrect tire rotation not a frindly environment toke them 30 min to gave car back nobody whent to get it very inconvenience More
Always 100% satisfying my spectatives Excellent service, from mechanics up to the first person who welcomed me at the service department, Jose was the service advisor for my wife, but I pi Excellent service, from mechanics up to the first person who welcomed me at the service department, Jose was the service advisor for my wife, but I picked him after I saw such care and dedication. A++ More