Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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quick visit for small factory recall & an oil change Jeep service team was accommodating and quick - went right to express lane and got serviced pronto. Delanie and Jose guided me in and out quickly, and Jeep service team was accommodating and quick - went right to express lane and got serviced pronto. Delanie and Jose guided me in and out quickly, and Delanie reminded me of oil change package I bought earlier and forgot about. More
Long wait time Pay no attention to appointments. I arrived at 2 pm for 2:15 oil change appt. my car sat in lot until 3:30. The excuse was prior customer had tire is Pay no attention to appointments. I arrived at 2 pm for 2:15 oil change appt. my car sat in lot until 3:30. The excuse was prior customer had tire issue. Only one mechanic scheduled per day? More
i had a good experience over all great time in getting a new lease.. one problem with some paperwork that was resolved the next day.. this experience was a little stressful over all great time in getting a new lease.. one problem with some paperwork that was resolved the next day.. this experience was a little stressful More
Competent Courteous Complete Had some issues with engine light going on and vibration while driving at times. Issue was taking care of for the most part, but engine light reoccur Had some issues with engine light going on and vibration while driving at times. Issue was taking care of for the most part, but engine light reoccurred again. Brought car back and all elements of problem were resolved. More
Oil change and recall Dellanie was great they Took care of all recall Sevice was greaty everything they state was on point I will be back again thank you very much for th Dellanie was great they Took care of all recall Sevice was greaty everything they state was on point I will be back again thank you very much for the service you provided . More
Customer Service Great customer service. Pleasant to deal with and fast efficient service. This is my 2nd visit and it was just as great as the first. Great customer service. Pleasant to deal with and fast efficient service. This is my 2nd visit and it was just as great as the first. More
Repair service I have been a long time customer to this dealer for various repair and maintenance services. Albert at the front desk is always courteous and professi I have been a long time customer to this dealer for various repair and maintenance services. Albert at the front desk is always courteous and professional. I am happy with Albert and the repair crew in the pit. More
Excellent and honest service The customer service at the Riverdale location is one of the best I have encountered dealing with previous Chrysler dealership locations. Also they ex The customer service at the Riverdale location is one of the best I have encountered dealing with previous Chrysler dealership locations. Also they explain what's wrong with your vehicle in full detail. More
new engine needed - Jose Ext 305 was great I have a 2018 Jeep Grand Cherokee and had a piston blow in the engine. The riverdale team changed the engine in less than 1 weeks time and did a wond I have a 2018 Jeep Grand Cherokee and had a piston blow in the engine. The riverdale team changed the engine in less than 1 weeks time and did a wonderful overall job on follow ups and customer service. Jose was very very helpful and deserves a Bonus. More
Customer service Great customer service, product knowledge and friendly and helpful with the customers. I would recommend anyone to get there service and buy a car fr Great customer service, product knowledge and friendly and helpful with the customers. I would recommend anyone to get there service and buy a car from there. More