
Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Purchased used car The people at Riverside Dealership was attentive to my needs and helped me purchase an SUV that’s in my price range. They were listened and were very The people at Riverside Dealership was attentive to my needs and helped me purchase an SUV that’s in my price range. They were listened and were very understanding. I would recommend this dealership to family and friends. More
Great buy My monthly payment is a little high but overall my experience was good. The vehicle drives really good and my wife and 5 year old likes it even more. My monthly payment is a little high but overall my experience was good. The vehicle drives really good and my wife and 5 year old likes it even more. Jose Sola was the salesperson, he was courteous, friendly, and very patient. He answered questions that I had several days after purchasing the vehicle. The only thing is I wish the vehicle came with running board and mud flap. Great buy! More
Outstanding service very diligent costumer service. unlike other places a hazard free visit to a service department at a dealership very rare but this place really exceed very diligent costumer service. unlike other places a hazard free visit to a service department at a dealership very rare but this place really exceeded my expectations. More
Very nice rep . got my first oil change for free also gave me my tire rotation for free, no questions asked, - took about one hour. . got my first oil change for free also gave me my tire rotation for free, no questions asked, - took about one hour. More
Customer care The advisor Albert Pico is a wonderful listener and very caring, Every complains about my car was properly addressed. The mechanic also did a good The advisor Albert Pico is a wonderful listener and very caring, Every complains about my car was properly addressed. The mechanic also did a good job. More
experience of service This spot is small but very helpful. Hector was the first one to help me when I pulled up and my car would not move again sue to a tech issue. Albert This spot is small but very helpful. Hector was the first one to help me when I pulled up and my car would not move again sue to a tech issue. Albert handled everything else and kept me well informed every step of the way. Only thing I wish they had was courtesy vehicles because I was out a car a few days. More
Great sales service I’m very pleased with all the sales representatives that helped me. Overall, great people, great service made me feel comfortable while waiting for al I’m very pleased with all the sales representatives that helped me. Overall, great people, great service made me feel comfortable while waiting for all paperwork to be completed. Best part I was able to leave in my 2019 Grand Cherokee :-). More
Long wait I arrived around 930 and didn’t leave until 2pm. It was a long wait to get an oil change and 4 new tires. The staff is pretty awesome though. Thanks I arrived around 930 and didn’t leave until 2pm. It was a long wait to get an oil change and 4 new tires. The staff is pretty awesome though. Thanks More
Service rear door latch. There was a problem with my right rear door not opening at times. when i came in to check out the problem there was an issue with the repair work, but There was a problem with my right rear door not opening at times. when i came in to check out the problem there was an issue with the repair work, but Jose handle the problem in a very professional way to my satisfaction. More
service went downhill been back three times and each time it gets worse because i should not have to keep coming back,. I regret not shopping around my options more. Furthe been back three times and each time it gets worse because i should not have to keep coming back,. I regret not shopping around my options more. Furthermore these surveys are rigged because if i say anything less than stellar it will get scrutinized and rejected for posting. So, here it is, my last survey before I put these in spam folder. Service has gone down hill each time.. I've received snide comments from employees about me coming back a lot. I do not name names. I'm not here to satisfy dealer raters criteria for my personal subjective review of this dealership. Just know, I have no desire to conduct any additional business with this dealership due to their poor service and bad employees who make snide comments at me. More