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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
862 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 862 reviews

January 16, 2019

poor performance kept me in the dealership from 9am to 7pm I even fell asleep .. and kept adding additional fees to my car signed me off on a ton of warranties and whe More

by NCoop201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stanley Charles
Feb 18, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for leaving your detailed feedback for us here on DealerRater. If there is anything you still need assistance with, please give me a call directly at the number below. Thanks again for your review. Your feedback is invaluable. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 14, 2019

Fixed the issue in a timely manner called with all resolutions kept me up to date and was notified that car was being driven to make sure all was good More

by raul.carela1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert front desk
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave this 5-star review about the service you received at Riverdale. If you need anything, feel free to contact me directly. Have a great day. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 11, 2019

Unbelievably unacceptable They damaged my car pulling out for me to take possession of it did not say anything I noticed it and since then I’ve been getting a run around trying More

by J.CRYSTALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George and Ruben and Shane
Feb 18, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your feedback for us here on DealerRater. If your refund issue has not since been resolved, please feel free to call me directly at the number below. Thank you again. Your feedback is invaluable. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 11, 2019

Great service 10 points To check some electrical problem, to check a sound the was coming out from the right side of the break and also the engine light wish coming in out s More

by SALLY_2924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Sally, Thanks for leaving this positive rating for Riverdale and sharing your feedback. If you need anything, please don't hesitate to reach out. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 11, 2019

Quality service Excellent service center. Fast and reliable. Jose Gomez was a pleasure to work with. He kept me updated and even found a crack in my radiator that I d More

by jkelley142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for your positive review of Riverdale and your nice comments about Jose. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 10, 2019

Fast, Attentive Service I Went in for a routine oil change. The staff was very helpful and attentive.. The whole visit took no longer than an hour.. Thumbs up More

by DJCH3LLZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 10, 2019

first time buyer The staff was great, the process was a bit long but I ended up getting what I wanted so everything came out great. I recommend More

by JENNYROJAS_22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Charles
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Jenny, Thanks for taking the time to leave your honest feedback. Although the process was lengthy, I'm thrilled you came away satisfied. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 10, 2019

Great service Jose went above and beyond when I took my car in for service. He kept me up to date with everything that was going on with the services of my car and More

by luismig2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. I'm gladd that Jose was so helpful during your visit, I'm excited to share your comments with him. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 10, 2019

Professionalism When you pull up, there is someone to greet you. The service person ask what your problem is and they prepare a report. They update you whether in wai More

by jack.donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for your positive review of Riverdale and your nice comments about the team. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

January 09, 2019

I my car was fixed the same day i arrived Riverdale dealership employees treat customers like family my farther was a customer many time which is how i came to riverdale this is my 2nd vehicl More

by GREGORYCOLLINS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Jan 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Gregory, Thank for taking the time to leave us your feedback. I'm thrilled you had a great visit. As you mentioned, we look forward to having you back. Thanks so much for your business. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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