Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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poor performance kept me in the dealership from 9am to 7pm I even fell asleep .. and kept adding additional fees to my car signed me off on a ton of warranties and whe kept me in the dealership from 9am to 7pm I even fell asleep .. and kept adding additional fees to my car signed me off on a ton of warranties and when I called back 5 months later to ask about one they said they lost my paperwork which to my knowledge should be impossible .. they gave me the lowest return on my trade in and didn't even mention to tell me what I was getting for it .. I seen a customer prior to me turn away from purchasing a car because they lied about the car being certified pre-owned also my car had damage on the bumper which they were suppose to repair but never got back to me on the matter More
Fixed the issue in a timely manner called with all resolutions kept me up to date and was notified that car was being driven to make sure all was good in a timely manner called with all resolutions kept me up to date and was notified that car was being driven to make sure all was good More
Unbelievably unacceptable They damaged my car pulling out for me to take possession of it did not say anything I noticed it and since then I’ve been getting a run around trying They damaged my car pulling out for me to take possession of it did not say anything I noticed it and since then I’ve been getting a run around trying to get them to fix it . I called on the phone was out on hold for 1/2 hr no one picked up. I asked for a refund was told I could not get a refund I had to wait 30 days .i brought the car on Tuesday today us Friday still haven’t gotten my car back More
Great service 10 points To check some electrical problem, to check a sound the was coming out from the right side of the break and also the engine light wish coming in out s To check some electrical problem, to check a sound the was coming out from the right side of the break and also the engine light wish coming in out sometime More
Quality service Excellent service center. Fast and reliable. Jose Gomez was a pleasure to work with. He kept me updated and even found a crack in my radiator that I d Excellent service center. Fast and reliable. Jose Gomez was a pleasure to work with. He kept me updated and even found a crack in my radiator that I didn’t even know about More
Fast, Attentive Service I Went in for a routine oil change. The staff was very helpful and attentive.. The whole visit took no longer than an hour.. Thumbs up I Went in for a routine oil change. The staff was very helpful and attentive.. The whole visit took no longer than an hour.. Thumbs up More
first time buyer The staff was great, the process was a bit long but I ended up getting what I wanted so everything came out great. I recommend The staff was great, the process was a bit long but I ended up getting what I wanted so everything came out great. I recommend More
Great service Jose went above and beyond when I took my car in for service. He kept me up to date with everything that was going on with the services of my car and Jose went above and beyond when I took my car in for service. He kept me up to date with everything that was going on with the services of my car and even stayed a little later to allow me to pick up my car after work. More
Professionalism When you pull up, there is someone to greet you. The service person ask what your problem is and they prepare a report. They update you whether in wai When you pull up, there is someone to greet you. The service person ask what your problem is and they prepare a report. They update you whether in waiting room or by phone. More
I my car was fixed the same day i arrived Riverdale dealership employees treat customers like family my farther was a customer many time which is how i came to riverdale this is my 2nd vehicl Riverdale dealership employees treat customers like family my farther was a customer many time which is how i came to riverdale this is my 2nd vehicle from this dealership and i will continue to buy cars from this location. More