Riverdale Chrysler Jeep Dodge Ram

Oil Change I usually go to Riverdale to change my oil, and always receive great service from the gentlemen out front, Albert and Jose. As long as everything I usually go to Riverdale to change my oil, and always receive great service from the gentlemen out front, Albert and Jose. As long as everything in the report is truthful, in terms of the checks that are done to my car, I’m happy with the service. More

No complaints I've been a customer for going on 3 years now and I have no complaints. Everyone I have encountered with is pleasant and respectful. I've been a customer for going on 3 years now and I have no complaints. Everyone I have encountered with is pleasant and respectful. More

Alpert Pico made my service appointment very easy , Alpert Pico made my appointment for service very easy and hassel free. I would recommend him as a service manager to my friends and family. Alpert Pico made my appointment for service very easy and hassel free. I would recommend him as a service manager to my friends and family. More

Great help The people at the dealer are the best they talk to you like you are there friend I will always take my car there thanks. The people at the dealer are the best they talk to you like you are there friend I will always take my car there thanks. More

Very happy with your service Every time I walk in the Dealer service department Either one takes good care of me Jose Gomez And Albert Pico are great people they are on point , Every time I walk in the Dealer service department Either one takes good care of me Jose Gomez And Albert Pico are great people they are on point , they always answer my question. these are the people you need to keep Because they care for their customer 😊 More

Small electrical issue I had a small electrical issue with a Buzz Fuse and the Gas Cap light sensor kept going on. Thank you to those involved in the repair. I had a small electrical issue with a Buzz Fuse and the Gas Cap light sensor kept going on. Thank you to those involved in the repair. More

Service Jose is very helpful from beginning to end. He explains everything and is there throughout the process without hesitation. I would recommend a friend Jose is very helpful from beginning to end. He explains everything and is there throughout the process without hesitation. I would recommend a friend to come for service at Riverdale Chrysler Jeep! More

Good experience overall We agreed on terms for a 2018 Jeep Wrangler Unlimited Sport S, we had to wait until the next day in order for the vehicle to be delivered. We found ou We agreed on terms for a 2018 Jeep Wrangler Unlimited Sport S, we had to wait until the next day in order for the vehicle to be delivered. We found out the day of pickup that the vehicle was delivered to the dealership with the windshield wiper control panel stick that attaches to the steering wheel column was detached. After trying to convince us accept the vehicle as it was, and return a couple days later to have a new control stick (claimed the replacement part would be delivered in 2 days) installed, we persisted to only accept the vehicle in full working condition. The next day, we received a call and were told that the replacement part was on back order for 3 months (THANK GOODNESS WE DIDN"T ACCEPT THE VEHICLE AS IT WAS!) The dealership told us they would find us a replacement vehicle and claimed that it would have all of the same features as the originally agreed upon vehicle window stickers would match. After reconfirming beforehand that everything was the same (Hard top package, hard top liner, dark gray rims, tech package, and side steps) we returned to the dealership to finish the deal. When we saw the vehicle we saw that it was missing a couple of features that we had on the other vehicle (hard top liner and rims), we waited another several hours to have them install the rims we originally agreed upon (our agreed upon monthly price increased by $15 as they insisted they couldn't get us the same car for the same price even though they promised they would. As for the hard top liner, they placed it on order and we would have to return and have it installed by service. With all that said, It was a good experience overall. Jose Soto did an amazing job to make sure we got the car that we wanted, configured the way we wanted it. Although we had several hiccups and inconsistencies (out of his control), he went above and beyond to make sure we ended up happy. Jose sets the perfect example for how a dealer should accommodate a customer's needs. More

I love riverdale Riverdale Chrysler Jeep always makes sure I am satisfied. I recommend them to anyone looking for a car without any hassle. If any issues arrive with t Riverdale Chrysler Jeep always makes sure I am satisfied. I recommend them to anyone looking for a car without any hassle. If any issues arrive with the car they take care of it with no problem. -Ms300Hemi More

Oil change Jose customers service is great we have great conversation about some electrical problem and he gave me answers for every question I asked thank you f Jose customers service is great we have great conversation about some electrical problem and he gave me answers for every question I asked thank you for your help Jose. More