
Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Jeeps sell themselves (lucky for this dealership) The dealership feels like a greyhound station. It’s dirty and loud. No refreshments when they keep you there for 5 hours for a simple transaction. I The dealership feels like a greyhound station. It’s dirty and loud. No refreshments when they keep you there for 5 hours for a simple transaction. I found the Jeep I was looking for for awhile which is the only reason I stuck around... and the saleswoman, Nellie, was sweet but had no support from her team. The manager was not welcoming, he was pushy and uncouth. The finance manager was grumpy and clearly didn’t want to be there. He was not helpful in explaining his procedure. They handed the car off to me with an empty tank of gas and 1 key saying I could call and have them make another key, but they never pick up or return calls. Anyways- I rarely leave reviews, but hopefully this helps them. More
Grateful My deal waa pretty difficult due to bad credit butvinwont not only amazed but so grateful to everyone at the dealership. The manager Shane not only w My deal waa pretty difficult due to bad credit butvinwont not only amazed but so grateful to everyone at the dealership. The manager Shane not only was he full of knowlede, but both him and Yolanda were empathetic to my situation More
I was greeted by name. Staff were courteous and attentive. Great service and pleasant atmosphere. Its nice to be in an establishment where your respected for your business. I would definitely return when ser Great service and pleasant atmosphere. Its nice to be in an establishment where your respected for your business. I would definitely return when service becomes necessary. More
Snowball effect. Great customer service. Albert is also working on getting my reimbursement because of a bad job that was done in another Mopar Facility. Thanks for th Great customer service. Albert is also working on getting my reimbursement because of a bad job that was done in another Mopar Facility. Thanks for the help. More
Knew what they were doing The people at Riverdale dealership knew what they were doing and there were no surprises. Everything worked as it should afterwards. I went home happy The people at Riverdale dealership knew what they were doing and there were no surprises. Everything worked as it should afterwards. I went home happy knowing I didn't have to come back because someone missed something or changed the wrong part or damaged something else in the process. More
visit Don't remember name of person I worked with. The front or 1st guys were nice . Female in back never smiled . Service on the ride was good . Don't remember name of person I worked with. The front or 1st guys were nice . Female in back never smiled . Service on the ride was good . More
I was very please with the service that was given to me Jose was very professional and very helpful he call me to inform me what was going on with my van he is a very nice young man Jose was very professional and very helpful he call me to inform me what was going on with my van he is a very nice young man More
very pleased The communication was good and timing was efficient. Albert called me as soon as the work was done. Drop off and pick up were easy. The communication was good and timing was efficient. Albert called me as soon as the work was done. Drop off and pick up were easy. More
Car Repair I had a problem with my passenger side power window. The Service representative Jose, was very accommodating and knowledgeable, with a friendly dispo I had a problem with my passenger side power window. The Service representative Jose, was very accommodating and knowledgeable, with a friendly disposition. The wait time was a little on the long side. As for the price to replace the defective switch, very high, $488 with labor. I was informed of a couple of other issues with my car that would cost another $1500. I went for another estimate and found out that there was no rush to replace the parts and it would cost me $500 less. More
riverdale service great... the jeep itself sucks jose in service is excellent the dealership is great unfortunately i will never buy a jeep again 20,000 miles i have 2 engine problems and 1 thermosta jose in service is excellent the dealership is great unfortunately i will never buy a jeep again 20,000 miles i have 2 engine problems and 1 thermostat problem. not covered under warranty. jeep wrangler is a poorly made vehicle. im selling it and getting an escalade. jeep is horrible. xxx. More