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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
862 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 862 reviews

February 08, 2019

My Service Experience Prior to setting up the appointment, I called to establish the day. Messages were left on voice mail but no response. Sales representative helped me More

by modaille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
As stated above, help came through Derrick Bennett.
Apr 03, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your review for us here on DealerRater. Your feedback is extremely valuable. And, I'm thrilled Derrick was able to help you. If there is anything more you'd like to discuss about your visit, please feel free to reach out to me directly at the number below. Thank you again. Sincerely, Kathy Finn Customer Care Manager Riverdale Chrysler Jeep Dodge Ram (877) 811-9330 customercare@riverdalechryslerjeep.com

February 07, 2019

Staff was nice and helpful Every time I go there I’m always treated with respect and professionalism. I’ve bought 6 cars there and I’ve been with the Riverdale family for over 8 More

by caloa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Charles
Feb 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

I was thrilled to read your review. Thank you for taking the time to share your feedback. I'm glad you continue to have a great experience with us. We truly appreciate your business. If there is anything else you need, just give us a call. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 07, 2019

3 Visits and still not fixed I took my 2016 Jeep Wrangler to the service center because there was water accumulating on the driver side of the vehicle and after 3 attempts the pro More

by rvelez3773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos and Service Manager
Apr 03, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your review for us here on DealerRater. Your feedback is extremely valuable. I am hopeful the seal issue on your Wrangler has since been resolved. It not, please reach out to me directly and I will do all I can to assist you. Thank you again for your feedback. Sincerely, Kathy Finn Customer Care Manager Riverdale Chrysler Jeep Dodge Ram (877) 811-9330 customercare@riverdalechryslerjeep.com

February 06, 2019

Phenomenal Always a pleasant experience great staff offering & delivering great service. Would highly recommend for anyone looking for great customer services. R More

by pastorjmendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. I'm happy to hear you continue to have a great experience with us. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 06, 2019

Quick n serice explain Jose explain to me very clearly about the 45, 000 miles service on my vehicle n it was ready in 3 hrs.. I was there at 7:30am and was out by 10:15 am. More

by ED2GOOD555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose from service dept.
Feb 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback with us. I'm glad your vehicle is running better! Thanks for your business and take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 06, 2019

Poor service I came in early morning at 9 am and It still took over 2 hrs to change engine oil . This is called quick service ? The explanation given was there o More

by armyofone2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female unknown name at customer service
Apr 03, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave the details of your service experience with us here on DealerRater. Your feedback is invaluable. If there is anything else you would like to discuss about your oil change visit, feel free to reach out to me directly at the number below. Thank you again. Sincerely, Kathy Finn Customer Care Manager Riverdale Chrysler Jeep Dodge Ram (877) 811-9330 customercare@riverdalechryslerjeep.com

February 05, 2019

They lied to me I was told that I would have the same warranty as the original owner but the next day after I have signed all the paperwork they denied it all More

by OLUOTUOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Albert
Feb 21, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your review here for us on DealerRater and bringing the matter of your warranty to my attention. I would like to provide assistance as soon as possible. Please call me directly at the number below so I can learn a bit more about your visit. Thank you, again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 03, 2019

Jose Soto was genuine. Jose Soto was genuine and made me feel valued. He spoke to me as a person and asked the right questions. He was engaged and took care of me. More

by jscott3781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Soto
Feb 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

What a pleasure it was to read your review. Thank for taking the time to leave us your feedback. I'm glad to hear you had a great visit and Jose was so helpful. Thanks so much for your business. Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 01, 2019

Jeeps sell themselves (lucky for this dealership) The dealership feels like a greyhound station. It’s dirty and loud. No refreshments when they keep you there for 5 hours for a simple transaction. I More

by Jeeplover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddy Juseinoski
Feb 18, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your feedback about your experience with us and your kind words about Nellie. I would much appreciate the opportunity to learn a few more details from you about your visit. Would you consider giving me a call directly at the number below? Thank you, again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 01, 2019

Grateful My deal waa pretty difficult due to bad credit butvinwont not only amazed but so grateful to everyone at the dealership. The manager Shane not only w More

by SMALL.TRICIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane* Yolanda
Feb 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback about your experience with us. I'm glad Shane was able to make it happen for you! Thanks so much for your business and congratulations on your new car. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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