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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
862 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 862 reviews

March 01, 2019

Great Service very friendly employees Staffs are very friendly and professional. I would recommend Riverdale Chrysler to anyone that is in need of quality and professional service. Thank y More

by ahoosein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie, Jose Gomes
Mar 24, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review for Riverdale. I'm so glad you had a great experience with us. If you need anything, please don't hesitate to reach out. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

March 01, 2019

good sale Bobby was great and funny. a little long wait but not his fault it was busy that day but over all bobby was attentive thanks. More

by DJCARLOSM127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Stanley Charles
Mar 24, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm glad you had a great visit despite the long wait. Thanks for taking the time to leave this great review and thank you for your business! Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 28, 2019

Excellent and professional service!" The staff was friendly and professional. Work was done in a timely manner. I will return when need be in the future and I would recommend family and More

by NIA825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for your positive review of Riverdale and your nice comments about the team. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 28, 2019

Oil Change Went for express oil change. I was informed by Ms. Mejia that they did't stock the oil for the new turbo engine in my wrangler. She gave me the option More

by eguitermanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie Mejia
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for sharing you feedback about your experience with us, we appreciate it. I'm happy to hear Delanie was so helpful during your service visit. Thanks for your business and take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 27, 2019

Excellent and professional service! The staff was friendly and professional. Work was done in a timely manner. I will return when need be in the future and I would recommend this locatio More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez- Service Consultant
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Lydia, Thanks so much for leaving this 5-star rating for Riverdale. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. As you mentioned, we look forward to having you back. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 26, 2019

Blown motor After hitting a manhole i got my car to the dealer. From there Jose Gomez took over and handled everything for me. He delt with Geico and got everythi More

by jayp328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and the nice words for Jose. I'm excited to share your comments with with him. I'm glad everything went smoothly for you and your vehicle is fixed. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 26, 2019

Check engine Light Jose the advisor is great but be careful the mechanics are not that great took my car in for a diagnostic had a check engine light when my car was ret More

by habibhai2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Apr 03, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello. Thank you for taking the time to detail your service experience with us here on DealerRater. If your issues have not yet been resolved, please feel free to contact me directly at the number below so I can assist you. Thank you again for your feedback. It is extremely valuable. Sincerely, Kathy Finn Customer Care Manager Riverdale Chrysler Jeep Dodge Ram (877) 811-9330 customercare@riverdalechryslerjeep.com

February 26, 2019

Thanks For doing a good job Being professional and always having courtesy being able to call and find out what’s going on even if I have to get a return call More

by DIONWILSON18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for your positive review of Riverdale and your nice comments about the team. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

February 25, 2019

No good.. Service sucks they aint truthful they are not loyal.. you can't rely on them for nothing all they worry bout is getting a pay check every week they More

by WURIVERA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service people
Apr 03, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for leaving your feedback for us here on DealerRater. Please do not hesitate to reach out to me directly at the number below if there are additional details you'd like to share about your service visit with us. Your feedback is invaluable. Thank you again. Sincerely, Kathy Finn Customer Care Manager Riverdale Chrysler Jeep Dodge Ram (877) 811-9330 customercare@riverdalechryslerjeep.com

February 25, 2019

2019 Grand Cherokee Immediately greeted at the door and provided with great customer service. Long wait but no one tried to hustle us to buy things we don't need. More

by anajhenriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 11, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Despite the long wait, I'm thrilled you came away satisfied. Congratulations on your new 2019 Grand Cherokee, I hope you're enjoying it. If you need anything, feel free to contact me directly. Thanks for your business and take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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