Riverdale Chrysler Jeep Dodge Ram

Super fast and friendly assistance by Jose I have a jeep cherokee 2017 that I bought from the same dealership. I saw my engine light on last week. I was pretty shocked as it was only 34k miles. I have a jeep cherokee 2017 that I bought from the same dealership. I saw my engine light on last week. I was pretty shocked as it was only 34k miles. Took it to them and jose welcomed me from the front desk. He had the car checked by specialist and let me knew that it was only a coil which he was going to replace right away. And it literally took 15 minutes. I was relieved and happy to get my car back within 20 minutes. BEST EXPERIENCE EVER! Jose was really dedicated and helpful. I appreciate it. More

never disappointed Been coming to this dealership for over 3 years now I always leave satisfied. As soon as i arrive Jose Gomez greets me with a smile & answer all my qu Been coming to this dealership for over 3 years now I always leave satisfied. As soon as i arrive Jose Gomez greets me with a smile & answer all my questions very helpful. Great Customer service More

Communication needs work Dealership needs work on customer service and needs more staff, other than that they’re not that bad. Can’t comment on the service department cause I Dealership needs work on customer service and needs more staff, other than that they’re not that bad. Can’t comment on the service department cause I didn’t purchase a car that can be serviced there but I can only imagine that it needs work as well. Overall if you have the time to wait they will make it happen for you. More

Albert Pico, the service supervisor Albert is really a good listener and professional in his career because I had given up to back out from Chrysler and move to other company dealer. Albert is really a good listener and professional in his career because I had given up to back out from Chrysler and move to other company dealer. I feel very comfortable since I met Albert because he always try his possible best to make sure the service on my car is excellent. NOTE: The last repair was not successful on my car that cost over $6,000 to fix, I went back and reported to Albert, he asked the mechanic to look into it and correct the problem, but still the car always bang each time is shifted to reverse mode. « I shall appreciate if the management can please look into it. I am not comfortable driving this car. «  PRO. Albert Pico is a good person and he always do his best to address my car service need. I will still go back to Albert as long as he’s still at Riverdale because he is the only service person who meet my need among other Chrysler dealership. More

Recall service I visited Riverdale Jeep service for a recall on my vehicle. Service center was Fast, Friendly , and professional. Jose kept me up to date on the time I visited Riverdale Jeep service for a recall on my vehicle. Service center was Fast, Friendly , and professional. Jose kept me up to date on the timeline and took care of me. Thank you, will be back for other routine service. More

Fast. Got there on time. Waited like 5 minutes and my car was taken for service. 45 minutes later and it was ready. Fast. Friendly. Coming back. Got there on time. Waited like 5 minutes and my car was taken for service. 45 minutes later and it was ready. Fast. Friendly. Coming back. More

Security please! My Jeep Grand Cherokee was left outside after being serviced with both front windows wide open and the FOB in the cup holder. You just don't do that. My Jeep Grand Cherokee was left outside after being serviced with both front windows wide open and the FOB in the cup holder. You just don't do that. And please at least roll up my windows in case it starts snowing again. Also, the sticker left on my windshield recommended being serviced for an oil change again in 3,000 miles. According to Jeeps owner's manual the oil should be changed within 1 year or 10,000 miles. Even the guy at the front desk told me I should have it changed every 6,000 miles or 6 months which is still inaccurate. He went as far as telling me not to follow my Jeeps oil life algorithm (at 41%) because it was a 2015 and didn't take in to consideration time (xx) and that my oil (pure synthetic) would begin to coagulate if I waited longer. HA! xxx Where do you get these guys? More

Excellent My English is limeted,but I had a good service in this shop, I have no problem with my car for 3 years, and people are nice. My English is limeted,but I had a good service in this shop, I have no problem with my car for 3 years, and people are nice. More

I have heat!! I visited the service department because my Jeep Wrangler Unlimited's heat was not working properly. Albert informed of the findings after they checke I visited the service department because my Jeep Wrangler Unlimited's heat was not working properly. Albert informed of the findings after they checked my vehicle and how long it would take to fix and actually finished ahead of schedule. We were going through some cold temperatures for a couple days so I was definitely grateful for the timely service. More

Great service I received a recall notice for my vehicle,called Riverdale Chrysler to make an appt,Guadalupe Munoz advised me to come in the same day...upon arrival I received a recall notice for my vehicle,called Riverdale Chrysler to make an appt,Guadalupe Munoz advised me to come in the same day...upon arrival I spoke with the service advisors Albert and Jose,who advised approx 1 hr to 11/2hr wait..my vehicle was done in 55 minutes..The staff made sure I was comfortable and gave periodic update on the vehicle...Great place to take your vehicle...Awesome staff!!! More