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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
862 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 862 reviews

October 15, 2019

They help and look out for your well being with no push back. Confirm if you need more than one thing to be checked on or not. Keep their word regarding time period. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the positive feedback about our service, Jay! We are delighted that you can trust the Riverdale Chrysler Jeep Dodge Ram team. Have a wonderful day!

October 15, 2019

A xxxxing joke First I go in to check on a car then 5 hrs later the paper work was done on the wrong car then I compromised to choose a different car , when the day More

by Gary_46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The whole team is a mess
Oct 15, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Gary - As you can imagine, this is concerning to read. I would really like to talk with you directly about your experience so I can better understand what transpired here. I'm unable to locate your contact information from this review, so would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 08, 2019

I brought my brand new car back as there was a problem with the turn signal socket. I thought the salesperson would have been more helpful since I just bought the car from him less than 2 weeks earlier. T More

by rgreen9
Recommend Dealer
Yes
Employees Worked With
Jose- 5*****
Oct 08, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

We are very glad to hear that Jose was able to help out during your visit and ensure that you and your vehicle was taken care of. We are grateful for your feedback and hope we have the opportunity to deliver five-star service next time. Thank you for your business!

September 26, 2019

Excellent work and timely service. Profesional and friendly staff, service manager took time to explain in deal what repairs were needed once the mechanic checked the vehicle. The facil More

by carteraj33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Sep 26, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

What a fantastic review! We really appreciate your many kind words about our staff, service, and facilities. Most of all we are glad that your vehicle is running smoothly after your visit to Riverdale Chrysler Jeep Dodge Ram. Thanks so much!

September 23, 2019

Oil change Last 3 years of my Jeep services was the Best. This’s my fourth Jeep & second Jeep from Riverdale Jeep. My technician Albert is so knowledge regardi More

by IKEYOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Sep 23, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

It makes our day to hear that whenever you have auto service needs you can turn to Albert and know that you will receive five-star care! Thank you for trusting us with your business time and time again. We are grateful to have you as part of the Riverdale Chrysler Jeep Dodge Ram family!

September 23, 2019

Thanks Excelente team and service I liked, I recommend this place , always tha I ‘m there feel good attention of everyone Thanks so much really. Be theatr More

by Lukans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Sep 23, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review of Riverdale Chrysler Jeep Dodge Ram! We appreciate your business, and we are thankful for your recommendation. Have a great week, and hope to see you again soon!

September 17, 2019

Very good Went to dealership for an oil change. Service staff was polite and knowledgeable. The service was quick and done very well. Would recommend the servi More

by Pac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrystal Rentas
Sep 17, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for coming to Riverdale Chrysler Jeep Dodge Ram for your oil change! We are very glad to hear that you received knowledgeable and timely service from our team. We look forward to your next visit with us.

September 13, 2019

Flakey & irresponsible I went for a routine oil change on my certified 2017 Chrysler van. They quoted me $154 for the deal for three oil changes & tire rotations and I said More

by MoparMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Crystal
Sep 13, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

We expect all of our customers to be treated with five-star service and I apologize for the mistakes we made here. I will share your feedback with our team so that we can improve our services in the future. I would hate to lose your business over this so, if you are willing, please give me a call so we can discuss this further. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

September 11, 2019

great experience willie is really out going polite and truly very attentitive polite very proffesional and great service willie is a great salesman they really treat me like family great experience thank you guy More

by wilfredosgt.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
willie castillo, Bobby Albert
Sep 12, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your review of Riverdale Chrysler Jeep Dodge Ram! Your support of our staff and dealership is wonderful to receive and we look forward to seeing you again soon. Have a great day!

September 04, 2019

Jeep Service Dept Albert and team was able to get the appointment times inclusive of fixing Jeep Warranty problems ontime and with great follow up. The price was fa More

by Chuck
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 05, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Chuck - Thank you for posting about your recent service visit to Riverdale Chrysler Jeep Dodge Ram! We are happy to hear that you are a satisfied customer. If any future issues should arise, we will be here to help.

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