Riverdale Chrysler Jeep Dodge Ram

They used old bait and switch trick, they advertise the Chrysler for $29,000 but increase it to $40,000 with fees. I told them that was above my budget, They said they could provide financing, I also t Chrysler for $29,000 but increase it to $40,000 with fees. I told them that was above my budget, They said they could provide financing, I also told them the most I could put was $20,000 and I could put down $5,000 today. After they had taken the $5,000 from my account they said I would have to bring in $20,000 additional, making the total down payment $25,000 this is not acceptable. They gave me no sale agreement showing the cost and fees, nor did they give me anything with the financing terms. I had requested a refund of my $5,000 deposit and have not heard back from them. Marshall Chatmon More

Kayla did a great job keeping me updated along the way with the process of my repairs. with the process of my repairs. More

Been dealing with this dealership for 10 years. Left today feeling pleased with my new car. Derrick Bennett has always been my go to person. today feeling pleased with my new car. Derrick Bennett has always been my go to person. More

Great place Christopher is professional and friendly place is clean and convenient also close to home I was out of there quick all was good place is clean and convenient also close to home I was out of there quick all was good More

Kayla your service representative did an outstanding job keeping me up to date throughout my repair visit to Riverdale repairs and service at Jerome Ave… You have wonderful customer service team job keeping me up to date throughout my repair visit to Riverdale repairs and service at Jerome Ave… You have wonderful customer service team More

Although service department was really busy. I was able to be in and out in less than an hour. to be in and out in less than an hour. More

Currently unhappy with the experience. After waiting for 7 hours and getting a run around on the inspection, i was told that during the initial inspection the “inspection light came on and so they had to dr 7 hours and getting a run around on the inspection, i was told that during the initial inspection the “inspection light came on and so they had to drive it to figure out the problem” the next day the store manager called me and informed me that the vehicle passed inspection and that I could purchase it if I was still interested. I purchased the used car on Wednesday 10/19/21 and the check engine light came on the same day. Not feeling confident about the purchase or the transparency of the dealership. Would not recommend this dealership at this time. Waiting on a update on what’s wrong with the car. I’ve spent considerable money on the purchase but have no car at this time as it had to go back for servicing already (10/22/21). Additionally, the finance person Brian Diaz advised me that once I drove the vehicle out of the dealership I couldn’t cancel the purchase and so I had to sign the decline to cancel agreement if I intend to take the car on date of purchase. Do not do that and don’t trust their advisement. Shop other dealerships. More

don't waste your time going here, gave in a lease for a new one my old lease was suppose to be covered 2 months since my old lease was turn into dealer and the bill was never paid not only was my account n new one my old lease was suppose to be covered 2 months since my old lease was turn into dealer and the bill was never paid not only was my account never taken care of it effected my credit More

Mr. Bennett was very professional and courteous. I had a fantastic experience with returning my lease vehicle at the end of the lease term. fantastic experience with returning my lease vehicle at the end of the lease term. More

Totally satisfied with the staff and very friendly environment. This is my second car from this deLer. environment. This is my second car from this deLer. More