Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Kayla your service representative did an outstanding job keeping me up to date throughout my repair visit to Riverdale repairs and service at Jerome Ave… You have wonderful customer service team job keeping me up to date throughout my repair visit to Riverdale repairs and service at Jerome Ave… You have wonderful customer service team More
Currently unhappy with the experience. After waiting for 7 hours and getting a run around on the inspection, i was told that during the initial inspection the “inspection light came on and so they had to dr 7 hours and getting a run around on the inspection, i was told that during the initial inspection the “inspection light came on and so they had to drive it to figure out the problem” the next day the store manager called me and informed me that the vehicle passed inspection and that I could purchase it if I was still interested. I purchased the used car on Wednesday 10/19/21 and the check engine light came on the same day. Not feeling confident about the purchase or the transparency of the dealership. Would not recommend this dealership at this time. Waiting on a update on what’s wrong with the car. I’ve spent considerable money on the purchase but have no car at this time as it had to go back for servicing already (10/22/21). Additionally, the finance person Brian Diaz advised me that once I drove the vehicle out of the dealership I couldn’t cancel the purchase and so I had to sign the decline to cancel agreement if I intend to take the car on date of purchase. Do not do that and don’t trust their advisement. Shop other dealerships. More
don't waste your time going here, gave in a lease for a new one my old lease was suppose to be covered 2 months since my old lease was turn into dealer and the bill was never paid not only was my account n new one my old lease was suppose to be covered 2 months since my old lease was turn into dealer and the bill was never paid not only was my account never taken care of it effected my credit More
I have went to this dealer ship to buy a car for $50,950 on 8/27/21 we went back and forth with the manager until we agreed to the price of the car of $50,950 the sales man Derrick ask me for a deposit to l on 8/27/21 we went back and forth with the manager until we agreed to the price of the car of $50,950 the sales man Derrick ask me for a deposit to lock in the price and so nobody else buys it and we agree for me to come back the next day and finish the deal I go there and the manager came to me and said he will not sell me the car for $50,950 and said the car is in high demand and won’t sell it for me for msrp that he has to sell it over sticker to $57,000 I didn’t want my refund or pay $57,000 I wanted the car that we agreed on for $50,950 msrp price I even agreed to go to $53,000 but they won’t give it to me More
Am so happy with my new car in the service they gave me very good 👍 and professional thanks to Kris and graice and everyone at the dealer thanks you very much for your service and time very good 👍 and professional thanks to Kris and graice and everyone at the dealer thanks you very much for your service and time More
Like always Albert was an excellent representative. Well dress and straight to the point. My entire experience was really good. I keep this place as my first choice. Thanks dress and straight to the point. My entire experience was really good. I keep this place as my first choice. Thanks More