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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
861 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 861 reviews

December 03, 2021

Great place Christopher is professional and friendly place is clean and convenient also close to home I was out of there quick all was good More

by roadking4041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 05, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

We're proud to provide our guests with professional and efficient service, and it's so nice to hear you appreciate it. Many thanks for taking a moment to share with us how positive Christopher's assistance made your visit to Riverdale Chrysler Jeep Dodge Ram, and we hope to see you back again down the road!

November 27, 2021

Kayla your service representative did an outstanding job keeping me up to date throughout my repair visit to Riverdale repairs and service at Jerome Ave… You have wonderful customer service team More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick sale person6 stars
Nov 29, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the glowing review and kind words about our service team, John! We'll be sure to pass the kudos along. Drive safely till we see you next, from the whole Riverdale Chrysler Jeep Dodge Ram team!

Nov 30, 2021 -

John responded

Sales I purchased over 5 Jeeps from Derick over the years… He works with you to find the vehicle to fit your budget and is always willing to continue to help you after the sale.. It has always been a win/win for both Riverdale Jeep and myself.. Thank you Derick from a repeat & satisfied loyal customer Service on Jerome Ave Guadalupe service manager.& Kayla the car case manager get 5 stars from me for their exceptional and excellent customer service in keeping me updated regarding the repairs in a timely manner.. Thank you A repeat and satisfied customer

November 13, 2021

Although service department was really busy. I was able to be in and out in less than an hour. More

by Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 15, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

We're thrilled that we could get you in and out in no time. Thanks, from he entire Riverdale Chrysler Jeep Dodge Ram team.

October 23, 2021

Currently unhappy with the experience. After waiting for 7 hours and getting a run around on the inspection, i was told that during the initial inspection the “inspection light came on and so they had to dr More

by carltonwalton718
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Diaz in finance, Omar in sales
Oct 25, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Carlton - We are sorry to hear that you're experiencing issues with your vehicle as we know how frustrating this can be. We want all of our customers to feel confident in their purchases and will look into the details of what's happening here. Please also give us a call so we can discuss this with you directly. Thank you, Customer Care Team – (877)-811-9330

October 20, 2021

don't waste your time going here, gave in a lease for a new one my old lease was suppose to be covered 2 months since my old lease was turn into dealer and the bill was never paid not only was my account n More

by pmateo1985
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANN
Oct 21, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

We're sorry you didn't have a better leasing experience with us - that is certainly not our goal. We would love to better understand what went wrong here, as it seems there may have been a miscommunication. Would you please get in touch with us directly? We are unable to determine your contact information without a full name. Thank you, Customer Care Team – (877)-811-9330

October 04, 2021

Mr. Bennett was very professional and courteous. I had a fantastic experience with returning my lease vehicle at the end of the lease term. More

by grantjones2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bennett
Oct 04, 2021 -

grantjones2008 responded

Mr. Bennett was very professional and courteous. I had a fantastic experience with returning my off-lease car.

Oct 04, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to earn your business again down the road!

September 15, 2021

Totally satisfied with the staff and very friendly environment. This is my second car from this deLer. More

by Jmendoza8019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Bobby Albert
Sep 15, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

It's great to hear that you loved working with our team! We appreciate your kind words and look forward to seeing you again soon here at Riverdale Chrysler Jeep Dodge Ram.

August 29, 2021

I have went to this dealer ship to buy a car for $50,950 on 8/27/21 we went back and forth with the manager until we agreed to the price of the car of $50,950 the sales man Derrick ask me for a deposit to l More

by Faiz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick
Aug 30, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Faiz - We are sorry to hear that we were not able to make a deal. We strive to deliver top-notch vehicles at a great value, and it is concerning that this was not better reflected in your experience. We assure you that it is never our intention to mislead our guests and that we will use this feedback to improve our communication practices moving forward. Lastly, we can see that we have let you down, but if there is anything more we can do to assist with your car search, please feel free to reach out. Best, Shane Bacchas - General Sales Manager - (718) 548-2800

August 11, 2021

Am so happy with my new car in the service they gave me very good 👍 and professional thanks to Kris and graice and everyone at the dealer thanks you very much for your service and time More

by Arcelayraul8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Aug 12, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We're so happy to hear that the Riverdale Chrysler Jeep Dodge Ram team made your visit a success, and we wish you safe travels in your new car!

August 07, 2021

Like always Albert was an excellent representative. Well dress and straight to the point. My entire experience was really good. I keep this place as my first choice. Thanks More

by Vlad.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Jaimilee, Naomi. , Bobby Albert
Aug 07, 2021 -

Riverdale Chrysler Jeep Dodge Ram responded

Vlad, it made our team's day hearing that we're your first choice! It's excellent that Albert's straightforward approach to service was so appreciated. Thank you so much for your positive review and your support of Riverdale Chrysler Jeep Dodge Ram and drive safe!

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