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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
861 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 861 reviews

June 07, 2022

Had a 1230 appt, I called ahead was to to come in “ because not to many ppl at the time” I got there by 10-1030am still was kept waiting till my original appt time. Dont ask ppl to come I. If we still More

by Twins217@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave this feedback. We never want our customers to wait longer than necessary, and we regret that we let you down. We will share these comments with the team in order to improve moving forward. Please let us know if we can do anything further to assist you. Thank you, Customer Care Team - (877)-811-9330

May 19, 2022

The people on this dealership are very helpful, I'm happy with the service they gave me. Thanks Steve for your support and caring very time I'm there. Tomas More

by Tomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve J.
May 19, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Tomas, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Steve and the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

May 02, 2022

Peter Clifton Allison is Exceptional from the moment I checked into the Dealership he takes care of you like one of his children Undivided attention from start to End I definitely will send anyone looking More

by Pkidd914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Peter Allison, Bobby Albert
May 02, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your review! We appreciate your feedback about Peter, it's great that you're satisfied! See you again next time here at Riverdale Chrysler Jeep Dodge Ram.

April 07, 2022

My experience at Riverdale Chrysler Jeep Dodge Ram was excellent. Everyone was friendly, professional, and prompt. I got the exact vehicle I was looking for and highly recommend them to anyone. More

by Chris4414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khris Pena , Bobby Albert
Apr 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Congratulations on your new car! Thank you for trusting Riverdale Chrysler Jeep Dodge Ram with your business. We are so glad our team provided a five-star buying experience. Safe travels!

March 31, 2022

My bad experience it’s wasn’t with Eastchester Chrysler Jeep, it was with Riverdale Chrysler Jeep especially in the service department, they have my car for about three months long story. Guadalupe the man More

by ipacheco2431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Benitez, Guadalupe Muñoz
Apr 20, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We are so sorry to hear about your repair experience. It's our goal to provide communicative, timely service and we missed the mark here. We sincerely apologize for the frustrations you dealt with and will use this as a learning opportunity to improve our processes. If you would like to discuss anything further, please give us a call. Thank you, Customer Care Team - (877)-811-9330

March 16, 2022

The staff are so friendly and very good workers and the job is very well done More

by Orlandoestevez0410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Mar 16, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We're happy to hear our commitment to great service stands out to you. Thank you for the lovely review and we look forward to seeing you at Riverdale Chrysler Jeep Dodge Ram again next time!

March 11, 2022

My visit was pretty good . I met a nice guy who help me a lot to realize my dream. I’m more than happy More

by Abu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Mar 11, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Abu, thank you for the glowing review! We are thrilled to hear that you had such a successful purchase experience working with the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

March 01, 2022

They used old bait and switch trick, they advertise the Chrysler for $29,000 but increase it to $40,000 with fees. I told them that was above my budget, They said they could provide financing, I also t More

by marshallchatmon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Mar 04, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Marshall, This is a concerning review to read. We strive to make the purchasing process go smoothly for our guests and it certainly sounds like there was a miscommunication here regarding the purchase agreement. We would be grateful to discuss this with you more in-depth, and ensure your concerns are properly addressed. Please give us a call when you have a moment. Thank you, Customer Care Team - (877)-811-9330

February 14, 2022

Kayla did a great job keeping me updated along the way with the process of my repairs. More

by JB624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 14, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We are thrilled that you and your vehicle were so well taken care of by Kayla and the team! Thank you for trusting Riverdale Chrysler Jeep Dodge Ram with your business, and for stopping by to leave a review. Drive safely!

January 15, 2022

Been dealing with this dealership for 10 years. Left today feeling pleased with my new car. Derrick Bennett has always been my go to person. More

by patcw41846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bennett
Jan 17, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We are so grateful to have earned your decade of business! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and for sharing your terrific feedback about Derrick. Safe travels in your new car!

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