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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
861 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 861 reviews

July 16, 2022

Good work Robert very helpful person thanks for helping me go through process and mecánico and staff very nice people and helpful thanks again More

by David Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 18, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

David, we are thrilled that you are a happy customer! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you again!

Jul 18, 2022 -

David Rodriguez responded

Good work thanks

July 08, 2022

Horrible experience with Sales Manager/Sales Team. They had a Dodge Durango listed on their website for $52K. Called and spoke to the salesperson, they confirmed the vehicle is on the lot and the only More

by cgold79
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel - Manager, Bobby Albert
Jul 08, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We are very sorry for any mix-up with the price of the vehicle you were looking at. It is never our intention to mislead our customers and we apologize that we've left a different impression. We understand you are disappointed, and we'll use this feedback as a training opportunity for our team to improve. If you would like to discuss this further we would be happy to help you continue your search for a new car. Please reach out to us at your convenience. Thank you, Customer Care Team - (877)-811-9330

July 07, 2022

Great services, very good stuff and very good attractions, I’m super happy, I will recommend my friend and family. More

by rubiolisandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary , Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the awesome review of Riverdale Chrysler Jeep Dodge Ram! We appreciate your recommendation. Have a great day!

July 06, 2022

They low ball you big time on your trade then they add 25% of extra cost on top of the sticker price. I went to see a car that had a sticker price of $28500 and after taxes and fees it came out to over $3 More

by aaperez77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anne , Jennifer , Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

This feedback is very concerning to receive. We strive to deliver a seamless and straightforward purchase experience, and it is disappointing that this was not better reflected in your time working with us. We never intend to take advantage of our customers, and we would appreciate the chance to speak with you directly to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out directly. Thank you, Customer Care Team - (877)-811-9330

Jul 07, 2022 -

aaperez77 responded

Believe me I could have been much harsher. Coming from Connecticut and wasting half of my day and gas for nothing. The 2 salesman were nice and friendly but their manager that spoke Portuguese was obviously there to try to take advantage of me,, complete crook. He even had the nerve to tell me we can split the monthly payment in 2 so your payments aré only $425. Like I was an idiot. I hope your remodeling of that place also includes changes in management.

July 06, 2022

One word to discribe your dealership is THIEVES ! !!!!!!!! Crooks and bandits , that would stop at nothing to maximize profits. More

by Orentbrookl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen, Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

We are so sorry to hear you are upset. We would never intentionally mislead our guests and apologize if this wasn't the impression we left. If you are willing, please give us a call at your earliest convenience. We would like to discuss your recent visit to get more details and understand what happened. Thank you, Customer Care Team - (877)-811-9330

July 02, 2022

I was well please with the services I received at my last services, Jaimilee is a wonderful person her personality is great and on point. Thank you for allowing Jaimilee to serve me More

by Johnnie .cCord Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derriick and Jaimilee, Bobby Albert
Jul 02, 2022 -

Johnnie .cCord Sr. responded

I response to my last service three times already. Jaimilee is a wonderful service technician and on point, you need more like her Thank you very much

Jul 05, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the review and the kind words about Jaimilee! We appreciate the feedback and trust in us to assist. See you next time.

June 30, 2022

Had a great experience Jonás Garcia made sure I got the best deal !! I highly recommended this dealer to buy your next car More

by Nolvin118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonás Garcia
Jun 30, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jonás and the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

Jun 30, 2022 -

Nolvin118 responded

Fue muy buena la atención

June 30, 2022

I went In with an issue and didn’t have an appointment. Robert still assisted me and was friendly as soon as I walked through those doors. Great, quick services and great communication between Robert and I More

by mvaldez167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 01, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Your review is what we love to see! We're delighted Robert welcomed you with excellent, timely, and attentive assistance, even without an appointment. Riverdale Chrysler Jeep Dodge Ram is grateful to have shaped a wonderful experience!

June 22, 2022

The new place in jerome, Bx (auto-service) They are trying to do the best when we visited the place , I would like to receive all the help in the next visits More

by AMIN.OTTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRISTAL
Jun 23, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are glad to hear that you had a successful experience working with Jerome. If there is anything more we can do to assist you or improve your visit, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

June 13, 2022

Professional courteous we’ll oiled machine service department works with exceptional efficiency will be returning customer More

by Samira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jun 13, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Samira, thank you so much for this fantastic review! We're thrilled that you enjoyed working with our team here at Riverdale Chrysler Jeep Dodge Ram. We look forward to seeing you again in the future!

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