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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
846 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 846 reviews

March 01, 2023

My recent visit to the dealership was amazing. They were very professional and kind but must of all I got a fair deal. My sales person Luis Ruiz is the best, He never gave up on me and at the end More

by Soraya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Bobby Albert, Freddy Juseinoski, Stanley Charles
Mar 01, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Luis and the entire Riverdale Chrysler Jeep Dodge Ram team are delighted to see that you love your new Grand Cherokee L, Soraya! Thanks for your support and please let us know if you need anything at all!

February 27, 2023

I truly believe this service dept needs to be retrained on customer service I believe they are trained to make the dealership money More

by Selvinlowejr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep who handle my paperwork
Mar 06, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

This feedback is very concerning to read. Excellent customer service is one of our top priorities, and we sincerely apologize if we left the wrong impression. If you're interested in discussing this further, we'd like to learn more about the details of your experience and understand how we can improve. Please consider giving us a call directly when you have a moment. Thank you, Customer Care Team - (877)-811-9330

February 21, 2023

I had a very good experience working with this Luis Ruiz to find my new vehicle. Despite not having what I was looking for on the lot he helped locate the Grand Cherokee I wanted from another dealership in More

by owenrice.23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Feb 21, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Luis is one of our very best and we are thrilled to see that you had the opportunity to work with him, Owen! Thank you so much for choosing Riverdale Chrysler Jeep Dodge Ram and we will see you next time!

February 18, 2023

Very Happy with my purchase my sales Person Dhinangelys its Awesome!!! Together with Mr. Monico they made My Valentines Day special. Thanks Guys U are the best. Very recommended this Dealer. Look for them More

by Criihdz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhinangelys and Monico, Bobby Albert
Feb 20, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Congrats on your purchase! We appreciate your business and are so glad that you're satisfied. See you next time here at Riverdale Chrysler Jeep Dodge Ram!

February 17, 2023

Best dealer in New York 🗽 stop playing with them. It’s up to day on they serviced More

by ronaldtejada22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Feb 19, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for stopping by to review Riverdale Chrysler Jeep Dodge Ram!

January 18, 2023

Very professional and very helpful . Service is great .Will recommend to friends. Personnel at the Service location are very friendly.. More

by Sgtdjone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Jan 19, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you so much for stopping by to review Riverdale Chrysler Jeep Dodge Ram! We truly appreciate your shoutout to our stellar team.

January 08, 2023

From the moment we walked in we were met with a warm and professional staff, who directed us, to our salesman, Walter Parker who exceeded our expectations More

by rubymitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Parker
Jan 09, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Ruby, thank you for the great review! We are so glad to hear that Walter delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Riverdale Chrysler Jeep Dodge Ram. Safe travels!

December 30, 2022

Crystal was very supportive and respectful. She took her time to explain almost everything l was there for. I will always recommend. More

by dansob01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 03, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

December 25, 2022

I am really frustrated! I traded my car to get a brand new car in order to get rid of a headache regarding my old car, but this 2022 Jeep Compass high altitude is giving me More

by Mohamed Irsath Abdul Azeez
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Anne Adames
Dec 27, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Mohamed, we are very sorry to hear about the ongoing issues you've had with your vehicle. This is never the experience we want for our customers, and we understand your frustrations here. We apologize if our team has not felt more helpful regarding your concerns, and we would like to see what more we can do for you. Please reach out to us when you have a moment, and we can ensure you are connected to the right member of our team. Thank you, Customer Care Team - (877)-811-9330

December 23, 2022

Jamielee is the best customer service person I ever dealt with. She is pleasant, courteous, professional and easy to approach. Jamielee is why i will continue to service my vehicle with riverdale Chrysle More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamielee
Dec 27, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

This is great to hear! Thank you for the kind words about Jamielee and our team here at Riverdale Chrysler Jeep Dodge Ram! We appreciate your business and great review. Safe travels ahead!

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