Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
Filter Reviews by Keyword
By Type
Showing 846 reviews
My recent visit to the dealership was amazing. They were very professional and kind but must of all I got a fair deal. My sales person Luis Ruiz is the best, He never gave up on me and at the end They were very professional and kind but must of all I got a fair deal. My sales person Luis Ruiz is the best, He never gave up on me and at the end, he got me my Grand Cherokee L 2023. Also the dealership is under a great new management. Come see him. He will help you! More
I truly believe this service dept needs to be retrained on customer service I believe they are trained to make the dealership money on customer service I believe they are trained to make the dealership money More
I had a very good experience working with this Luis Ruiz to find my new vehicle. Despite not having what I was looking for on the lot he helped locate the Grand Cherokee I wanted from another dealership in to find my new vehicle. Despite not having what I was looking for on the lot he helped locate the Grand Cherokee I wanted from another dealership in the area that had previously been entirely unhelpful in my search. I highly recommend doing business with them. More
Very Happy with my purchase my sales Person Dhinangelys its Awesome!!! Together with Mr. Monico they made My Valentines Day special. Thanks Guys U are the best. Very recommended this Dealer. Look for them its Awesome!!! Together with Mr. Monico they made My Valentines Day special. Thanks Guys U are the best. Very recommended this Dealer. Look for them no one else :) More
Very professional and very helpful . Service is great .Will recommend to friends. Personnel at the Service location are very friendly.. Service is great .Will recommend to friends. Personnel at the Service location are very friendly.. More
From the moment we walked in we were met with a warm and professional staff, who directed us, to our salesman, Walter Parker who exceeded our expectations professional staff, who directed us, to our salesman, Walter Parker who exceeded our expectations More
I am really frustrated! I traded my car to get a brand new car in order to get rid of a headache regarding my old car, but this 2022 Jeep Compass high altitude is giving me I traded my car to get a brand new car in order to get rid of a headache regarding my old car, but this 2022 Jeep Compass high altitude is giving me more headaches. I bought this brand new with only 10 miles on the car. After only using the car for 2 months, I began experiencing constant radio volume issue (the volume keeps shutting off after driving a few miles), the CarPlay is not connecting, and the gear is not shifting properly. I informed the dealer. They said to go check the service center saying it might be a feature problem. I went to Mopar service center as recommended by the dealer and informed them about this radio volume issue (I showed a video of the issue). They said no issues were found, and they asked me to drive there with the car when I have the issue. The problem was fixed after I shut off the car completely and left it off for while. However, after I start my car and drive for a few seconds, the problems come back. The gear sometimes jumps to the next level with a heavy push. This is a serious safety concern. Do I have to constantly experience this for buying a new luxury high featured car? I read online where many people with the Compass have the same radio volume issue. Additionally, we referred a person to purchase a car from the same dealer after the week after I purchased mine. They promised to give 200 dollars for the referral. Unfortunately, we never got any money for the referral. We asked several times via in person and text message to the dealer. They said I may get very soon, but it has been more than 4 months and still no check. I am not going after it anymore, but it is really disappointing since it was promised by the dealer. More
Jamielee is the best customer service person I ever dealt with. She is pleasant, courteous, professional and easy to approach. Jamielee is why i will continue to service my vehicle with riverdale Chrysle with. She is pleasant, courteous, professional and easy to approach. Jamielee is why i will continue to service my vehicle with riverdale Chrysler Jeep!! With regards, Maureen Kerwin More