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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
846 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 846 reviews

November 13, 2024

I got a good deal with a low mileage Jeep Compass that had the features I wanted. The salesman, Derrick Bennett, helped me look at several cars. After, he was very pleasant going through the paperwork and More

by howardgis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Bennett
Nov 13, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that Derrick provided you with a great experience at Riverdale Chrysler Jeep Dodge Ram! It's fantastic that you found the perfect low-mileage Jeep Compass. Enjoy your new ride, and thank you for choosing us!

November 13, 2024

Jordan and Bernie have always been very helpful. 5 stars for their great customer service :) More

by jriveraaponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Bernie
Nov 13, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for leaving Riverdale Chrysler Jeep Dodge Ram a five-star review! We are delighted to hear that Jordan and Bernie have always been so helpful. See you next time!

November 13, 2024

Kayla was very polite and helpful working around my work and sleep schedule and getting me fast service. More

by No1ynkfan1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 14, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that Kayla provided you with such accommodating and efficient service at Riverdale Chrysler Jeep Dodge Ram. Thank you for sharing your experience!

November 13, 2024

The service was quick informative was satisfied with the customer service without a doubt would definitely refer More

by jimmint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Jordan
Nov 14, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear you had a satisfying experience with us at Riverdale Chrysler Jeep Dodge Ram. Thank you for considering referring others our way!

November 12, 2024

I had reached out by eMail to Riverdale CJDR over some concerns that wree experienced at the dealership over the weekend. Jamie responded promptly Monday morning to my inquiry and had asked I call him to More

by WNYGuy
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 13, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're glad to hear that Jamie provided exceptional service and addressed your concerns at Riverdale Chrysler Jeep Dodge Ram. Your feedback is greatly appreciated, and we'll be sure to pass it along.

November 06, 2024

You guys are always on the money with everything I have asked you and your u take good care my f my Jeep ,Thank you More

by fallongerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Nov 07, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Fallon, we're delighted to hear that our team at Riverdale Chrysler Jeep Dodge Ram has been able to meet your needs and take great care of your Jeep. Thank you for the kind words!

November 05, 2024

First time visitor. I had good experience with the service so far. Will come back. More

by p123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Bobby Albert
Nov 06, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

This is what we love to hear! Thank you for the stellar review of Riverdale Chrysler Jeep Dodge Ram.

November 04, 2024

Worst service ever Reached out several times Car was there Almost 2 weeks with no callbacks. After waiting for recall parts for almost 2 months. Do not recommend More

by alvarado1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert
Nov 05, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm sorry to hear about your experience with our service. We strive for timely communication and it's clear we fell short in this instance. Please reach out so we can address any remaining concerns you have regarding the recall parts or anything else. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

November 02, 2024

Riverdale jeep was able to assist me during an emergency with my vehicle. Service was fast and efficient. Thank you for servicing me More

by lateashaeaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Nov 04, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at Riverdale Chrysler Jeep Dodge Ram was able to assist you promptly during your emergency. Thank you for trusting us with your vehicle, and we're here whenever you need us!

October 31, 2024

Ok, but a lot of xxxxxxxx and feel that I wasn’t treated fairly need to speak to Upper management More

by c.murdough81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jc
Oct 31, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

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