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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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February 14, 2023

Great service. the receptionist always gives me polite and detailed explanation. I love this store. More

by 1684riho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Beth was a pleasure to work with - very nice and friendly. Very efficient system upon arrival. Vehicle was ready much faster than expected. More

by dme21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Service was great, i very much like taking my car to this service department. Great experience. More

by palfano8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Cathy Hutt provided quick, seamless, and very friendly service. Online booking was very easy. I highly recommend Rivera Toyota's Service Department. More

by brauliojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

All worked out well with the servicing of my vehicle and getting a loaner car was helpful . More

by doctorfinns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Rivera Toyota and their staff are committed to making your service experience simple. They keep you informed every step of the way. More

by Rermedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Vilma was awesome! Attentive to the customers needs. Professional! Made sure the customer was happy. More

by Deborah G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

The team at Rivera is so easy and customer focused. Thank you, Beth, and everyone there that makes the experience so warm and easy to do business with. More

by matt_morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Last worst service dealer experience. They're trying to sell unnecessary things and overly charge you for un-provided services without your authorization while not applying your discount. More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Was a little confused with program that I purchased during last visit. I don't seem to be getting what I purchased. Was not described properly last time. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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