2,117 Reviews of Rivera Toyota - Service Center
Super Service We have known Kevin Feldman for more than 15 years. He is superb. He lets us know what services our Camrys need, and we always follow his recommend We have known Kevin Feldman for more than 15 years. He is superb. He lets us know what services our Camrys need, and we always follow his recommendations so that we get the best performance out of our cars. We trust him completely. He is honest, reliable, very warm and friendly. We love him!! More
First Class Service I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. It is easy to see that the employees at this dealership take pride in their work. This is a very clean facility with highly motivated people who know how to treat customers. My car was serviced ahead of schedule and it was done with a smile. I will return. THANK YOU :) More
Feels like Family I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anyth I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anything ever... they only advise and never feel pushed into anything... They are friendly and knowledgeable. I have had emergencies and they have been there 100 % to help me... Biggest thing is comfort level is there.... I highly recommend... More
Air bag replacement Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in, fixing the problem, accurate billing estimates and final checkout. More
long history of wonderful service In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend t In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend themselves to help. Always on time. Accurate estimates about both cost of service and time to complete it. I wouldn't take my business anywhere else. More
15,000 mile service No hassle with appointment. Valet service. Sign in took less than 5 minutes. Service took less than 1 hour. Coffee & bagels available (complimentary). No hassle with appointment. Valet service. Sign in took less than 5 minutes. Service took less than 1 hour. Coffee & bagels available (complimentary). P.R. person promoted several types of deals on new cars without pressure. Total experience was topped off with a free car wash. Spent about 90 minutes at the dealership. I highly recommend Rivera Toyota and their service pros. More
Extremely bad service, not worthy of our time! Dropped off the car on a Thursday and no calls received on the status of the car by Mid Friday. My husband has to call in the afternoon and was inform Dropped off the car on a Thursday and no calls received on the status of the car by Mid Friday. My husband has to call in the afternoon and was informed that the car will not be ready until closing time. We decided to pick it up the next day. We're first in the door at 8:30 am, excuses received from the front desk... Someone called in sick, we don't have any staff to complete the job... More than an hour later still waiting for the car. Pretty bad for busy people, has to find another dealer!!! More