Rivera Toyota - Service Center

Service service service I started coming here because they were the closest dealer--this was almost ten years ago. I keep coming because the service is excellent. If I have I started coming here because they were the closest dealer--this was almost ten years ago. I keep coming because the service is excellent. If I have to drop the car off, they will have a driver take me to where I need to be and, if necessary, pick me up. They are generally quite thorough in their examination of the car and will give me a heads up on tire wear or any other potential hazards. All the people I have dealt with are courteous and friendly--not something I have always encountered in auto service companies. I usually deal with Ron Odegaard, and he has always gone the extra mile, including one time when he untangled a mess in my service contract that the dealership from which I had bought the car (not Rivera) caused. In my opinion my Toyota Highlander (my second) is one of the best SUV's out there in terms of mechanical soundness and longevity, but I would venture to say that this is enhanced by the level and quality of service at Rivera Toyota. Oh, and they will wash and vacuum your car gratis. More

The best I've seen I tried this place after getting tired of another service I didn't trust much (farther south) but had used for location convenience. I could at least I tried this place after getting tired of another service I didn't trust much (farther south) but had used for location convenience. I could at least go to a nearby mall to wait. It was necessary for me to use a dealership repair, so despite my expectation that prices would be higher, I took my car to Rivera Toyota repairs in Mt. Kisco, not certain how long I'd be stuck farther away from my home. The waiting area was clean, stocked with Keurig coffees and real milk, cold bottled water, and in the a.m., some free foods, full service cable TV, and magazines. I was comfortable for the needed time, and I got the news that the car wouldn't be finished until the next day. To my surprise, I was offered a loaner car (new model crossover) for the night, no charge. After the repair and a needed drive for about 100 miles, I returned for the car inspection (on a Sat.). My car passed (after much confusion at @2 previous service stations). Kevin was incredibly nice and obviously tried to do everything he could to accompany my needs, given my distance and unusual work schedule. The overall morale in the place seemed very high. I will always take my car there. More

Quick, Easy, Professional Greeted with a smile and very accommodating. Made aware of Inspection due, which I had not realized and was in and out in 30mins. Everyone was very fr Greeted with a smile and very accommodating. Made aware of Inspection due, which I had not realized and was in and out in 30mins. Everyone was very friendly and receptive. Dave has a great smile. More

35,000 mile service called for appointment, was given day i asked for, person at other end was great, dropped car off nite before, nite box, regular service call, was cal called for appointment, was given day i asked for, person at other end was great, dropped car off nite before, nite box, regular service call, was called when ready, car was washed, when picked up everyone was polite and courteous. More

Im in love again! After my car was delivered back to me from getting an oil change.. not only was my car running smoothly.. but it shined like it was straight off the s After my car was delivered back to me from getting an oil change.. not only was my car running smoothly.. but it shined like it was straight off the show room floor.. I highly recommend Rivera Toyota to anyone who is looking for a car. Everyone there is always polite and ready to help from the moment you walk in the door to leaving the dearlership.. Special thanks to Angelo Formisano for always going an extra mile for me.. Your the Best.. Also thank you to Kevin Feldman and the guys in service. for taking care of my baby... Dolores Vasquez More

great, prompt and pleasant My 1st service visit at Rivera Toyota and am very pleased with the prompt, polite, efficient and easy way the service was handled. The convenience of My 1st service visit at Rivera Toyota and am very pleased with the prompt, polite, efficient and easy way the service was handled. The convenience of getting a loaner car for work is a great bonus. It was a busy place but I never felt rushed, I was notified when the service was completed and it was nice to have a complimentary car wash as well. Thank you and I am sure I will be back for my next service. More

Fast, Friendly Service The staff were all friendly, the waiting room was well air conditioned and had adequate seating, and the work done was speedy and excellent. The car w The staff were all friendly, the waiting room was well air conditioned and had adequate seating, and the work done was speedy and excellent. The car was just as clean as when I turned it in, with no additional debris and junk covering the interior or exterior. They also had the option to give a free wash to all customers, which we were offered over the phone and in the waiting room, but I couldn't due to time constraints. Highly recommend. More

Great customer service! I was overdue for service on my car and Rivera Toyota was able to give me an appointment on the same day I called. Thank you. I was overdue for service on my car and Rivera Toyota was able to give me an appointment on the same day I called. Thank you. More

First 5000 mile checkup They took me early with no hassle. The work was done in good time and Jose Azize was personable and professional. He told me about all the work done They took me early with no hassle. The work was done in good time and Jose Azize was personable and professional. He told me about all the work done with no need for me to stand at a counter. More

Great Service Always a pleasure to bring my car for service ! Also have a shuttle to train or local store. Also have given me a loaner car that was brand new. Great Always a pleasure to bring my car for service ! Also have a shuttle to train or local store. Also have given me a loaner car that was brand new. Great experience. More