2,117 Reviews of Rivera Toyota - Service Center
Customer Friendly We took our Scion in for an oil test and could't have been more pleased with the competence and pleasant environment at Rivera Toyota. The customer wa We took our Scion in for an oil test and could't have been more pleased with the competence and pleasant environment at Rivera Toyota. The customer waiting room was clean and efficiently stocked with beverages and nibbles. As it was our first visit there, we didn't know any of the employees but we were assisted by Ronald Odegaard. He was very knowledgeable about our issues and didn't mind at all taking the time to explain everything until we understood the problems. Many auto mechanics do not want to take that time even though that should be part of the service. I definitely recommend Rivera Toyota for an efficient and pleasant experience. More
Service Love it! Ronny is such a wonderful employe always takes the little extra time to help me out and also gives such great detail of the work my car is ge Love it! Ronny is such a wonderful employe always takes the little extra time to help me out and also gives such great detail of the work my car is getting done. You can definitely see the care he puts into his work to make sure every customer is happy. I can honestly say I have never once left them and wasn't happy with my experience. Everyone there is just so great! More
Great - new more efficient system. Fast and easy service for a 10,000 mile check up! Friendly and helpful service! Love the new system of a separate location for the checkups vs. repa Fast and easy service for a 10,000 mile check up! Friendly and helpful service! Love the new system of a separate location for the checkups vs. repair needs. More
Efficient Service and Friendly Staff I had an appointment and was immediately serviced as scheduled. The service was efficient with information provided for each service. Mark Anderson wa I had an appointment and was immediately serviced as scheduled. The service was efficient with information provided for each service. Mark Anderson was personable and informative; Jose Azize was also very polite and friendly. More
The best! Purchased my cars at this dealership (my extended family too). Have all my services there as well even though it is out of the way from where I live. Purchased my cars at this dealership (my extended family too). Have all my services there as well even though it is out of the way from where I live. Service is always impeccable. Staff very personable and honest. Scheduling appointments is easy. Very welcoming. Staff remembers their customers. The customer obviously comes first. Wouldn't go anywhere else. Always a pleasant experience. More
Servicing for New Highlander I just finished my free servicing cycle for a new Highlander. I was always serviced promptly, even offered a free car wash or two. The waiting area w I just finished my free servicing cycle for a new Highlander. I was always serviced promptly, even offered a free car wash or two. The waiting area worked reasonably well. I never felt like it was an excuse to sell my more repairs that I had no way of knowing if they were good. The dealer offered me what seems to be a reasonable price for the next series of services, and I am inclined to take it. More
Excellent, staff kind, helpful and efficient Excellent. Everyone explained all the work needed. They gave me an appointment when I was in a jam...very kind about that. The staff is coustomer frie Excellent. Everyone explained all the work needed. They gave me an appointment when I was in a jam...very kind about that. The staff is coustomer friendly. More
Friendly, professional, efficient At my 5,000 mile check-up, Toyota Sienna was fully serviced, recalled part repaired, and returned to me with an immaculate interior in less than the e At my 5,000 mile check-up, Toyota Sienna was fully serviced, recalled part repaired, and returned to me with an immaculate interior in less than the expected wait time with very friendly and considerate staff to boot. Highly recommend this professional establishment. More
Exceptional Service At Rivera Toyota, I always receive exceptional service and feel that I am top priority from the second I drive in. Every experience runs very smoothly At Rivera Toyota, I always receive exceptional service and feel that I am top priority from the second I drive in. Every experience runs very smoothly. From buying/leasing a new car to getting a service done. Don Pozzuto goes above and beyond to accommodate your needs in any way he can. It's really nice to have an honest trustworthy person you can rely on like Don. I recommend all my friends and family to Rivera Toyota, especially to see Don. Keep up the great service you all provide!! More
the staff is very professional and easy to deal with. the staff was very helpful and estimated the correct waiting time. Kevin Feldman was very helpful and kept me posted on my progress. he noticed that m the staff was very helpful and estimated the correct waiting time. Kevin Feldman was very helpful and kept me posted on my progress. he noticed that my inspection had expired and did an inspection! the bagels, coffee and tv were an extra plus! I am very pleased with the staff! More