River Oaks Chrysler Jeep Dodge Ram

What used to be good now bad Long time customer. Sold me a bad Jeep. In & out of dealership for Jeep problems... always have me hard time. Finally reported to BBB, Dept of Trans & Long time customer. Sold me a bad Jeep. In & out of dealership for Jeep problems... always have me hard time. Finally reported to BBB, Dept of Trans & State Attorney General More

Sales of new vehichle Fast talking sales manager gave a reasonable price for new vehichle Then he insulted me with offer of our trade in Lost the sale Sad very Fast talking sales manager gave a reasonable price for new vehichle Then he insulted me with offer of our trade in Lost the sale Sad very sad. He was savvy enuff to come out with a decent price but not smart enuff to not insult me with a trade in value below trade in value of KBB WHICH I HAD IN HAND More

WORST SERVICE DEPARTMENT I'VE EVER EXPERIENCED After four trips to their unprofessional service department, not only did they not repair the issue, they also damaged my vehicle while in their "care After four trips to their unprofessional service department, not only did they not repair the issue, they also damaged my vehicle while in their "care." No remorse. They acted very nonchalant about the issue. No urgency. No phone call on the status. Nothing. Not even from their Service Managers Betty Boots, and Joseph Laperna. Not only were they nonchalant about the damage, it has been 2 weeks since the damage, and the repair has not even begun yet! I'm appalled at the lack of service they provide. Wow. Do not recommend ever setting foot in this place. Worst experience at ANY dealership I have had to deal with in my 20yrs of owning a vehicle. They should be embarrassed. More

Best customer service My sales person, Nick was very knowledgeable about jeeps and did everything possible to make my experience a good one. Can't say enough for Mr. Helf My sales person, Nick was very knowledgeable about jeeps and did everything possible to make my experience a good one. Can't say enough for Mr. Helfman, he gave me the best possible trade in on my vehicle and best deal on a new jeep. I would buy my next vehicle there again More

Quick & Reliable I always take our company vehicles to this dealership, they are quick, friendly, and knowledgeable. They have great customer service and provide quali I always take our company vehicles to this dealership, they are quick, friendly, and knowledgeable. They have great customer service and provide quality work always! More

Juan Reyna-service consultant Went in for service and Juan Reyna explained what was needed and what was not. I waited for the service to be performed. All was good and I drove awa Went in for service and Juan Reyna explained what was needed and what was not. I waited for the service to be performed. All was good and I drove away with my vehicle serviced. I have never had any service at any other Jeep location. This one is the best. More

Knows the Product and the Business Went in to get some general Information on a new vehicle and value of my trade. I Had a "loose" appointment w/ Blake and Dijon in the morning, which Went in to get some general Information on a new vehicle and value of my trade. I Had a "loose" appointment w/ Blake and Dijon in the morning, which I was unable to make. Stopped in in the early afternoon and was not only able to visit with them, But with the Owner, Alan Helfman. Dijon showed me the vehicles that met my criteria, then we took a test drive. Meanwhile, they appraised my 2010 Jeep Grand Cherokee for a trade value. When we got back, the only negative was the interior color of brown (which I did not want and was a Deal-Breaker) Alan got with Larry, the Sales Mgr. and he was on the phone and computer with their sister store and found what I wanted. By the time I finished the negotiations w/Alan and signed the financial papers, the New vehicle was prepped and waiting out front. Dijon joined me in the Jeep and showed me how it worked. A very Smooth and Professional experience! Highly recommend the product, and the Staff at the Dealership More

trustfull and helpful second jeep we purchased from this dealership. and second time with Darrell Misel. Why? because he knows his business. and when he realized that the c second jeep we purchased from this dealership. and second time with Darrell Misel. Why? because he knows his business. and when he realized that the car was for my wife he immediately switched his comments and questions to her. Smart as we had already walked out of a dealership for ignoring that fact. next car purchase in the family will probably be with Darrell Misel. you can trust him. mike fletcher More

No hassle warranty work Recently took my 2012 Jeep Wrangler in for some serious warranty work, which was completed promptly, and no hassles. Note that I did not purchase the Recently took my 2012 Jeep Wrangler in for some serious warranty work, which was completed promptly, and no hassles. Note that I did not purchase the vehicle at this dealership. Also, I had some service work done while there, which was completed for less money than the estimate. More

Good service, great people River oaks jeep has great people working who are friendly and helpful. They are great to people who are loyal to them and newcomers alike. Juan Reyna River oaks jeep has great people working who are friendly and helpful. They are great to people who are loyal to them and newcomers alike. Juan Reyna in the service dept is there to help you out. He treats customers with respect and is open and honest about their policies and prices. There are no hidden prices. They do a good job with the work as well More