River Oaks Chrysler Jeep Dodge Ram

After Market Upgrades I bought some KC HiLite fog lights for my 2009 JK Wrangler (which I also bought from this dealer). Robert and George were great. Visited Robert on Sat I bought some KC HiLite fog lights for my 2009 JK Wrangler (which I also bought from this dealer). Robert and George were great. Visited Robert on Saturday, George did the upgrade/install on Tuesday while I waited. Everything went as described. Quality Service was timely and professional. I plan to use this dealership for all my future upgrades. More

Worst dealership - stay away from Helfman! WARNING - DON'T BUY A CAR FROM HERE / DON'T GET YOUR CAR SERVICED HERE! Stay away from this place at all costs, or it will end up costing you so much WARNING - DON'T BUY A CAR FROM HERE / DON'T GET YOUR CAR SERVICED HERE! Stay away from this place at all costs, or it will end up costing you so much more time and money than you can even imagine. This is by far the worst dealership in Houston. My husband took his Jeep in to get serviced because it is still under warranty. It took them over 3 weeks to figure out how to fix the problem (he had to take it in right after it had there for 1.5 weeks before that) and we don't know if they were actually able to fix it because his car was STOLEN from the dealership. STOLEN! I'm so upset and feel everyone should be warned. More

Buying a car with ease. !!! I have purchased two new cars before ( Suzuki Forenza and Toyota Camry ) and I knew the hassles I went through. My experience with the staff of river I have purchased two new cars before ( Suzuki Forenza and Toyota Camry ) and I knew the hassles I went through. My experience with the staff of river oaks was exceptional !!! My wife and I were swept off our feet by the warming charms of mr Mike fields ; and everyone was so friendly, like they had known us for years. !! . I traded my Camry and got the car of my dreams on my terms !!!! Brand new jeep grand chiroke 2015 !!! More

excellent salesman slow support staff Pedro the salesman was super. He was a practiced professional. The support staff was courteous if slow.The incidental costs were a bit high and not su Pedro the salesman was super. He was a practiced professional. The support staff was courteous if slow.The incidental costs were a bit high and not supported by hard facts. More

Best Dealership in Houston River Oaks Chrysler Jeep Dodge has been my go to dealership since 1986. Why? This dealership is different from the others. From the owner to the gen River Oaks Chrysler Jeep Dodge has been my go to dealership since 1986. Why? This dealership is different from the others. From the owner to the general sales manager to the sales staff to the finance department, you are treated like family. They are professional, informative, and honest in their business dealings and genuinely want to create a happy and satisfied customer out of you. I have purchased and leased numerous vehicles for my family over the years from them and have never once felt any buyers remorse. They are always there for you if and when you need them. I have referred many friends, clients and business associates to them and have never heard anything but praise for this dealership. Do yourself a favor - call River Oaks Chrysler Jeep Dodge the next time you are in the market for a new or used vehicle. More

Horrible dealership!! Worst car dealership!!! My husband and I traded in a truck and a car for a new Jeep Compass. This was by far the worst car buying experience ever. We Worst car dealership!!! My husband and I traded in a truck and a car for a new Jeep Compass. This was by far the worst car buying experience ever. We spent over 6 hours at the dealership and recieved the worst customer service. The salesman Dijon did not even go on the test drive with my husband because he said he was to busy but the whole time my husband was out on the test drive Dijon was sitting at his desk doing nothing. Then after we finally finished and were told the jeep would be brought to the front they tell us they haven't cleaned the jeep yet and we would have to wait another 45 minutes. We had enough and told them just bring us the jeep. They finally brought us the jeep but with no paper tags, my husband had to go ask for them, then the salesman Dijon put the tag on he car and he left a big scratch on he back. Now about two weeks later I am receiving calls from the old finance company for the car we traded saying payment is past due. River Oaks paid off the car but then reversed the payment. I called River Oaks several times and finally got ahold of the finance department, according to Trey it's not a big deal and my payments are not late and it is not a big deal, he will have the person who dealt with us when we bought the car call us back. I would never recommend anyone to go to River Oaks and my husband and myself will never be going back there. More

Best Car Purchase Ever! This dealership is different from all others. They treat you like you are family and really do care about you. They are professional, informative, a This dealership is different from all others. They treat you like you are family and really do care about you. They are professional, informative, and above all honest in their business dealings. It was the first time in years that I did not have buyers remorse when driving my new car home. River Oaks Chrysler Jeep will always be my first choice when purchasing a new car. More

Great Experience I don't have a lot of free time so I don't like to waste any of it. They helped me find exactly what I was looking for and we settled fairly quickly o I don't have a lot of free time so I don't like to waste any of it. They helped me find exactly what I was looking for and we settled fairly quickly on a price we both could live with. They didn't try, like many dealers, to nickel and dime me with surcharges and add ons. They were very friendly and transparent throughout the whole negotiation. Will definitely be coming back in the future for others purchases. More

helpful and courteous 3rd purchase from this dealership..always a pleasure..i am a get in get out person..don't want a lot of sales talk ..always helpful and there to answe 3rd purchase from this dealership..always a pleasure..i am a get in get out person..don't want a lot of sales talk ..always helpful and there to answer any questions More

The way the experience of purchasing a new car should be! My experience in this, sometimes "troublesome and anguish" process of purchasing a new car and finding a good deal, was very smooth. From the first ti My experience in this, sometimes "troublesome and anguish" process of purchasing a new car and finding a good deal, was very smooth. From the first time I entered the stablishment and was approached by the Sales person, Michael Sabrsula , I felt comfortable and welcomed, and trust me I am the kind of person that asks a million questions. My first intention was to purchase a pre owned car, and I have experinced in other Car dealers that once you mentioned the word "pre owned" you are not treated anymore so kind. I had one experience at another brand dealer, when They asked my budget and I mentioned it, the salesman said, "then we are sitting in the wrong car" meaning it was over my budget. So much for a good salesman and service. But this was not the case at River Oaks Chrysler Jeep, Michael took me for a drive test of a pre owned car, which I enjoyed and hooked me up into purchasing a Jeep, but I didn;t close te deal there, I needed to do some more checkings but due to the excellent service and kind follow up from Michael, I finally purchased not a pre owned but a brand new 2015 model. And like this I can share some other positive experiences thorughout the process, like the moment I couldn't make up my mind about the color and Michael was enthusiastically moving around the cars so I can compare colors one car next to the other. Or the moment I came to pick up my car, and the car had a little layer of dust since it was outside ready to be delivered and I arrived late, and I juts pointed out this to Michael, but not hoping that anything would be done about it, and to my surprise when I came out, after signing all the papers and purchasing some extra rugs for the car, the Car has been washed again ! and prepared for delivery, This is "state of the art" Service, in USA, Japan, Europe and everywhere. Thanks to Michael and the Sales Manager Blake Helfman for making this experience and smooth and enjoyable one. And indeed, I am very happy with my Jeep Grand Cherokee Limited. More