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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.9
232 Reviews

232 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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August 30, 2024

In the past, I didn't always feel valued as a customer. My recent experience was vastly different. Anthony and Keith communicated thoroughly and often during my visit. More

by spuffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Anthony
August 25, 2024

With my reserved time, I was moved up in the line of vehicles and was out of there quickly More

by flmiller56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Setting up an appointment was very easy. I called on Sat and had a Mon appt. Mike found an OBD code immediately. They diagnosed my problem within an hour and ordered the needed part. I was More

by timrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 14, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the awesome review, Tim! We're glad our service department made the process quick and easy for you.

August 13, 2024

I was able to talk to the mechanic who worked on my car. He very knowledgeable and explained everything he was doing and why. Great job! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barton
Aug 14, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the great review, Carlos!

August 02, 2024

I was early for my appointment and the service department took care of my car early. Very polite service writer and although I was just there for an oil and filter change all went well. I very seldom need an More

by motts340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're happy to hear our service team was able to take care of your vehicle early, and that your vehicles have been trouble-free. We look forward to seeing you for your next routine maintenance!

August 01, 2024

Mike Goring provides fantastic service everytime we bring our work vans into the shop at River Front Dodge. He is the quickest we have ever seen and calls me about any issues quickly. More

by rboggi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goring
Aug 01, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! Mike is awesome, and we're glad he's been able to take care of you and your vehicle's needs each visit. We look forward to seeing you again soon!

July 29, 2024

They care about my car being in good condition. thank you very much.I will see you soon! More

by Graciela Comtreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the great review, Graciela! We look forward to seeing you again soon!

July 20, 2024

Excellent! Easy scheduling, promptly greeted, friendly knowledgeable registration, competently serviced, quick turnaround, easy checkout, clean vehicle delivere More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service dept.
Jul 22, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Sherri, thank you for taking the time to leave us an excellent review! We're so happy to hear our service department was able to take care of you. We hope to see you again soon!

July 18, 2024

Brian in service has helped me on multiple occasions and done an excellent job! He gets to me right away and makes sure everything is explained to my satisfaction. Great service at River Front! More

by bschlemmer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain in Service
Jul 22, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the great review! Brian is awesome, and we are stoked to hear he has been able to take care of you and your vehicle needs. We hope to see you again soon!

July 17, 2024

The service department is absolutely tremendous. Everyone was friendly. The waiting room is clean. Great experience as always. More

by M_dalicandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure on their names in the service department
Jul 18, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the fantastic review! We are so happy to hear our service team provided you with a great and friendly experience. We hope to see you again soon!