River Front Chrysler Jeep Dodge Ram - Service Center
North Aurora, IL
228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center
I scheduled my service appointment on-line and the scheduled service started right on time. I was very pleased with the speed of the appointment, and will be back. scheduled service started right on time. I was very pleased with the speed of the appointment, and will be back. More
Great service as always.............would be nice to have more outside seating. One small bench outside the service area is not enough, especially with the Covid19 concern! more outside seating. One small bench outside the service area is not enough, especially with the Covid19 concern! More
Using both dealerships in Ft Myers Fla and North Aurora to service my Jeep Grand Cherokee. Both places professional and friendly. I feel confident both places to service my Jeep Grand Cherokee. Both places professional and friendly. I feel confident both places More
Another great service experience. Covid19 precautions were excellent. Required parts were in stock. Very friendly staff and quick service times. They keep my two vehicles running great. were excellent. Required parts were in stock. Very friendly staff and quick service times. They keep my two vehicles running great. More
The work was done quickly, and the hood (replaced and painted) looked beautiful, can’t tell that it was replaced. The whole vehicle was perfectly clean outside and in, which we didn’t expect, but appreci painted) looked beautiful, can’t tell that it was replaced. The whole vehicle was perfectly clean outside and in, which we didn’t expect, but appreciate so much. Everyone we dealt with at intake and pickup was friendly and efficient, service was impeccable. We appreciate Riverfront Dodge!! More
Good work but it took much longer than promised I was promised that the work I had scheduled would only last one hour. When I got there they recommended that I have three recall issues taken care of I was promised that the work I had scheduled would only last one hour. When I got there they recommended that I have three recall issues taken care of. The employee could not get the work entered into the computer system. One of the bosses was able to enter in to the system but stated that they will not do one update I asked why and he said because the vehicle was no longer under warranty I explained that the vehicle had a lifetime warranty Which they new because I had work done at this location before and they had the lifetime warranty on their records. I will contact Dodge and find out why loyal Dodge customer who had paid over $3,000.00 for live time warranty service was denied that service because the dealership did want to do it. I was told two hours for my vehicle to be done. At three and half hours my vehicle was done. I tried to talk to the service person about the time being off and there was no conversation to be had I will be buying my fifth Durango soon but not from here More
Quick but confusing I would advise customers get a photo or copy of estimate and compare to final bill, before giving the go ahead Compare the two The cashier is not t I would advise customers get a photo or copy of estimate and compare to final bill, before giving the go ahead Compare the two The cashier is not the best Great introduction service but chase your car down in a vast lot when done So far i am happy with the actual work More
Poor quality Had new windshield wipers installed with my oil change and it fell off this morning. Now I have to go back again to have it fixed. Not happy. Had new windshield wipers installed with my oil change and it fell off this morning. Now I have to go back again to have it fixed. Not happy. More
Painless Had a couple recalls and some basic service items done fast and efficient had my vehicle back in a day and asked to have my vehicle washed and they d Had a couple recalls and some basic service items done fast and efficient had my vehicle back in a day and asked to have my vehicle washed and they did it . More
TJ Taylor is the KING OF SERVICE. Great experience on a simple repair that was completed the same day as promised. Car was detailed and delivered with a smile. Keep up the the great se Great experience on a simple repair that was completed the same day as promised. Car was detailed and delivered with a smile. Keep up the the great service TJ I will be a customer for life.. More