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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.8
228 Reviews

228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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January 16, 2021

I am very happy with my experience at the Riverfront location! Randy was honest, not pushy, and answered all of our questions. Nathan is friendly, understood my service issue, and was efficient in helpi More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy (sales), Nathan (service)
January 06, 2021

Riverfront's Service Department has always treated me with respect and always done a great job!! I always get my maintenance done here for my Caravan & they're fair and don't ever try to sell me anything More

by allpro57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

good fast service, amiable sales rep. large variety of new cars. excellent show room and comfortable sales office with adequate covid prevention. Excellent communications a week after sales. More

by endahmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sanders
December 09, 2020

Very pleased with the service received. Our Jeep was double checked for perfection! Thank you so much! Thank you also to the Sales Department. Great experience! More

by cmcolstock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris VerHagen
December 08, 2020

I brought my van in on Thursday for a broken strut and strut plate. It has an extended warranty through Chrysler. I was called at noon on Friday by the service writer. He stated that they were waiting for More

by hfuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich, service
November 29, 2020

Each time I have my vehicle in for service, the staff at Riverfront is always first class. They are professional in every aspect, the work is performed is thorough and they are certainly timely in schedulin More

by martandkevinoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John P.
October 26, 2020

The service was good. No one really provides any direction on where to go or who to talk to upon arriving. Fix this please. A lot of people in the area but no one providing any guidance More

by walleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
October 15, 2020

Prompt and excellent service. My oil and filter change on Saturday went smoothly and was done really quickly. Ray and Rich are the best. The parts department is also a wonderful place to buy genuine Mopar pa More

by s10453b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Tyl, Richard Barma
October 01, 2020

Great service, friendly and informative. Told me what I needed done and what I could wait. Looking forward to my next service in a few months. More

by guardiangrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Timely, professional service. Warranty work performed and completed as promised. Even though it warranty work, the service team was responsive and accurate with information given about the repair. More

by pauldon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
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