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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.8
228 Reviews

228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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July 26, 2022

everything went smooth. I dropped my car the night before using the night deposit key box, they called early morning to let me know it was completed and did I also want to u More

by debgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob service
July 21, 2022

Despite current remodeling, they quickly replaced a defective headlight which was not customer serviceable. Friendly staff, quick service. My only concern is it took a while to get an appointment, but More

by sugas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bennish
July 13, 2022

Their poor service department ended up costing me $800 out of my own pocket for damage caused by there mechanic! More

by ccsantana1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Service manager
Oct 17, 2022 -

ccsantana1970 responded

A year later my Jeep is still overheating and is in need of head gaskets again!

July 01, 2022

DO NOT RECOMMEND! Service Sucks. They rip you off! 2 grand spent on repairs no fix. Had to take my vehicle to another shop to fix. If your reading this then this is yo More

by elvingonzaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Nicoletti
June 29, 2022

Great customer service. Got my car in and fixed same day. Prices were great and everyone there was super helpful and nice. Always a pleasure working with everyone there. More

by keri_dalki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Dealer service person was very helpful had information about recall and told me about the construction in side More

by Cdwash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Wiskari
June 16, 2022

I have a issue with corrosion on the doors of my Rubicon JL. It's a known manufacturing issue that Jeep is covering. Riverfront told me they can get to it next year!! In the mean time I'm to just enjoy my u More

by RandyH
Recommend Dealer
No
Employees Worked With
Mike
June 14, 2022

Service department did a great job with installation of a new feature to my Jeep Wrangler. Service appointment time for drop off was convenient for my schedule & vehicle was ready within the estimated servi More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 08, 2022

Most pleasant and respectful, service was done in a timely manner. Thank You very much More

by Dejanicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Very friendly and professional. They communicated everything and made sure I didn’t have any questions prior to leaving. More

by steve1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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