River Front Chrysler Jeep Dodge Ram - Service Center

They are always attentive, friendly and professional from my initial phone call to the completion of the service my initial phone call to the completion of the service More

happy with EVERYTHING except the 2 hour it took they should of told me that should of told me that More

Work was performed quickly and I was able to into the shop to at the under side of my Jeep. Mike the lube tech was very polite and answered any questions I. Ron my service writer understood all my concer shop to at the under side of my Jeep. Mike the lube tech was very polite and answered any questions I. Ron my service writer understood all my concerns. More

Dealership did an excellent job in solving my problem with the brakes. New parts on hand and repairs made SUV operate like NEW. with the brakes. New parts on hand and repairs made SUV operate like NEW. More

Getting to the dealership early is the key to getting in and out in a timely manner.. and out in a timely manner.. More

Went in for an oil change only and it took 2 hours to complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs they need to get to. The employees were more interested in conversation making between each other than working. Steer clear your better off changing oil your self or taking it to a small town shop or even a different dealer that has the quick lane like ford. And mark Kaye you don’t want to deal with him on trades frank is much better. Mark was pretty rude and said my want for trade value was unrealistic took it to 2 different Dealers they offered me what I was expecting to get this place was $2300 lower than all my offers even Carmax offered me $2300 more I had to go out of my way to Carmax to get an appraisal for them to take it and treat at the Dealer it’s horrible customer service and the fact that four other places offered me what I wanted I had to do the legwork for them to show them that the car had the value that everyone else said it did. A lot of lies and misdirection was tried. My sales representative Tracy is amazing this had nothing to do with the experience with him it was all management and service department. More

Isandro and Gio in Quick Lube serviced the vehicle, and they did an outstanding job! The older Porter was very accommodating and helpful! they did an outstanding job! The older Porter was very accommodating and helpful! More

Fast and great service. Very well explained. Service people very friendly, nice and helpful. Thank you Very well explained. Service people very friendly, nice and helpful. Thank you More

I was passing through on my way from Minnesota to Ohio and got a flat tire (hit a screw on I-88). As luck would have it, I pulled of the interstate at this exit and found the dealership. I explained my and got a flat tire (hit a screw on I-88). As luck would have it, I pulled of the interstate at this exit and found the dealership. I explained my issue, and they jumped on it to fix my tire, changed to the spare, put the newly repaired tire on the back and got me on my way. Service Advisor was Robert Waltzek. Technician was Jimmy. Did not get his last name. These two, especially Jimmy, provided A+ Customer Service. What could have been a small disaster, turned into a small 30 minute delay More

Mike in Service went above and beyond. Kept me informed thur the whole process. Everything was taken care of fairly and promptly Kept me informed thur the whole process. Everything was taken care of fairly and promptly More