River Front Chrysler Jeep Dodge Ram

customer service I went to several dealer ships in the last few months with a very tough situation being upside down in my car and not great credit. I thought i was go I went to several dealer ships in the last few months with a very tough situation being upside down in my car and not great credit. I thought i was going to be stuck with my car for along time and a lll dealer ships were very rude about my situation except yours> Mike the manger was not only great to us he made the impossible possible and Im driving a brand new car and will always recommend everyone to you and can't thank you enough for everything and the all around great experience. More

Excellent service! Our dealer, Rob Goldman, was friendly, helpful, to the point and efficient. He told us exactly what to expect from our visit and then delivered as pro Our dealer, Rob Goldman, was friendly, helpful, to the point and efficient. He told us exactly what to expect from our visit and then delivered as promised! I will be visiting this dealership/dealer for future car purchases. More

great Randy Celaya was our salesman...he was very conscientious to what I wanted in a vehicle and found the perfect vehicle for me that he knew I could affo Randy Celaya was our salesman...he was very conscientious to what I wanted in a vehicle and found the perfect vehicle for me that he knew I could afford...also has a great sense of humor and made buying a pleasure. More

Great customer service! While I did not end up purchasing a vehicle from this dealership due to the distance from where I live, I contacted them online regarding a vehicle. While I did not end up purchasing a vehicle from this dealership due to the distance from where I live, I contacted them online regarding a vehicle. Chris VerHagen and Rob Goldman both were very responsive and made sure to get me photos , follow up and all of the information I requested in a timely manner. If a vehicle had not become available locally, I would have had no problem to continue working with them. More

Knowledgeable and Exciting Experience! This is the first car we have purchased from River Front. We enjoyed working with Randy, he was very knowledgeable and helped us make the right choice This is the first car we have purchased from River Front. We enjoyed working with Randy, he was very knowledgeable and helped us make the right choice for our family. we couldn't be happier and LOVE our new car. Thank you Randy!!!!!! Brian and Kelly M More

Informative, Fun & Fantastic Experience! This is the first vehicle that we have purchased from River Front. Randy allowed us to browse the lot and let us know that he was available if we nee This is the first vehicle that we have purchased from River Front. Randy allowed us to browse the lot and let us know that he was available if we needed him. We greatly appreciated that. There is nothing worse than somebody that hovers. We left and looked at other dealers and then came back to test drive the 2007 Jeep Liberty. We noticed some issues with it and Randy assured us that they would be taken care of. I am a no nonsense person, and very straight forward. I know I put him on the spot a couple of times, and he rolled with the punches. He made us feel very comfortable talking with him and he went above and beyond to make sure that we were satisfied. I would highly recommend this dealership and tell people that Randy is AWESOME!! More

Lies, lies, and more lies Where can I start. I purchased a 2015 Wrangler in January of this year. The car had some after market work installed on it before I purchased it inc Where can I start. I purchased a 2015 Wrangler in January of this year. The car had some after market work installed on it before I purchased it including a lift and bigger tires. Within the first two weeks of driving the vehicle, the wheels almost fell off. I know what you are thinking, wheels don't fall off cars. My back left tire was down to 1 lug nut that was barely attached. More than 1/2 of the remaining lug nuts had fallen off the tires clearly they were not properly installed. Particularly more frightening is that I almost lost the tires while driving on the highway with my kids in the car. I contacted the dealer and they gave me several reasons why this happened. These ranged from the unlikely, someone tried to steal the tires, to the ridiculous, these things happen. After lengthy discussions with the staff at RFCJDR it was agreed that they would extend the warranty on the vehicle to allow for any collateral damage that may have been caused by the tires coming loose. When I went to pick up the vehicle and the new warranty, I was told that they would not provide me a warranty. When I played the voicemail of the RFCJDR manager who promised me the warranty would exist, the general manager said nothing like that could exist. Fast forward 5 months later and the step boards of my Jeep started rusting out. After a month of discussions, I was told to drop off my vehicle at RFCJDR and the warranty work would be done. To my surprise, they gave my vehicle to a person, I don't know who, who drove my car to Elk Grove Village to do the repairs. This was done without my consent AND they left my car on empty. Having had enough, I finally contacted Jeep corporate who informed me they would resolve the issue. After one day, I was told that RFCJDR has had several complaints for bad practices but since none of the managers remembered the situation, which is highly doubtful due to the unique nature of the situation, they would have to support the dealer in this situation. I started the week vowing to never purchase a vehicle from RFCJDR again and to spread the word to as many people as possible, however, being ignored by corporate has made me realize that I now will never purchase another Jeep product. I apologize for the length of this, but I can't stress enough how horribly I was treated and people need to know. Caveat emptor! More

Pleasant and Rewarding Experience I found the EXACT Town and Country Touring-L van I was looking for on their web-site, and contacted Chris VerHagen and Rob Goldman by e-mail. They re I found the EXACT Town and Country Touring-L van I was looking for on their web-site, and contacted Chris VerHagen and Rob Goldman by e-mail. They responded back to me with all the information I required. When I went to the dealer to see the van and meet with them, they couldn't be more enthusiastic about answering all my questions and working on a price that would satisfy me. Also a BIG thanks to Dave the sales manager to help us get over some of the hurdles. All in all a GREAT experience and a GREAT place to buy a car. I give the all 10 out of 10. Thanks again guys. More

Great customer service and selection This is the 2nd car that we have purchased from River Front, The staff is knowledgeable and easy to work with. Plus the selection is awesome. Sales This is the 2nd car that we have purchased from River Front, The staff is knowledgeable and easy to work with. Plus the selection is awesome. Sales people do not put the rush on you like most places do which is a great plus for us. Our sales rep., Randy Celaya got a great deal for us on a Caravan plus was very well informed of all the features the van has. We would recommend this dealership to anyone we know. More

Dropped over 30K, and felt like I should leave a tip. Buying a car can be a confusing, indecisive, and stressful process, but Chris VerHagen made us feel like we were sitting on his deck in the backyard h Buying a car can be a confusing, indecisive, and stressful process, but Chris VerHagen made us feel like we were sitting on his deck in the backyard having a beer. As Sgt. Joe Friday once said 'just the facts ma'am', and that's what we got from Chris. Just the facts - but without the pressure - and we probably could have closed the deal in half the time, had we not spent the other half just visiting, and talking about family and kids and comparing notes on being busboys in our previous lives. Don't get me wrong - Chris is a true professional, knows his stuff, and is a straight-shooter - all important, for sure - but more importantly he is genuine, patient, and trustworthy - kinda like the neighbor you sit on the back deck and have a beer with. Looking for a car or truck? Go see Chris and Rob at RiverFront. We will again. More