River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great experience Wonderful customer service. John Provenzano listened to what our concerns were and asked questions about our needs. Didn't try to talk us into somethi Wonderful customer service. John Provenzano listened to what our concerns were and asked questions about our needs. Didn't try to talk us into something that we weren't interested in. John showed my disabled husband a Rubicon that he really wanted but wasn't able to get into. He won us over with his (I'm here to find exactly what you're looking for) attitude. Then he showed us exactly what we needed and we purchased it. More
Bought my first jeep I worked with Vinnie to purchase my first jeep. He was very knowledgeable about the vehicles and made the process comfortable. He didn't push me into I worked with Vinnie to purchase my first jeep. He was very knowledgeable about the vehicles and made the process comfortable. He didn't push me into anything and was straight forward, which I appreciate. The process was fast and easy. More
Simple and Quick Dealership was great. It was a quick and easy process and everyone we worked with was friendly and welcoming. They worked hard to make sure we knew ex Dealership was great. It was a quick and easy process and everyone we worked with was friendly and welcoming. They worked hard to make sure we knew exactly what we were getting and paying for. Everyone worked with us very well. More
I spent nearly $2200 and two weeks later they had a sale I spent nearly $2200 on service and two weeks later they sent me an offer for 15% off, but didn't tell me to wait two weeks and won't honor the discou I spent nearly $2200 on service and two weeks later they sent me an offer for 15% off, but didn't tell me to wait two weeks and won't honor the discount. So they cost me $300 on service I could have waited months to do, nothihng urgent. I bought my Jeep there, will never do business with them again. Ironically, I live across the street from the dealership's owner. I complained to FCA customer service, and they took the dealership's side. So I probably go back to Ford. Manager FCA quoted to me was Justin, disallowing my complaint. More
The RiverFront People made purchasing a vehicle a pleasure The online method of purchasing a Vehicle with so many technical details was made easy with online data reviews. The salesman Vinnie Mazany was great The online method of purchasing a Vehicle with so many technical details was made easy with online data reviews. The salesman Vinnie Mazany was great with the Demonstration on the vehicle operations and details; The Dealership was full of vehicles and it was necessary for me to sell my old vehicle on my own. The automobile service record keeping, online vehicle parameters and online automobile value websites make purchasing a used low mileage vehicle as easy as purchasing a new vehicle. Purchasing a new or Used Vehicle is finally a research pleasure. Thank you for a great experience!! Dean Krause Aurora, IL More
Great service I recently purchased a Jeep Patriot and worked with Trisha Drummond. She was outstanding...kind, not pushy, not salesman-y, very helpful, walked us th I recently purchased a Jeep Patriot and worked with Trisha Drummond. She was outstanding...kind, not pushy, not salesman-y, very helpful, walked us through the whole thing. More
Above and beyond customer service Last weekend, I brought my car in to have the oil changed. As I stepped out of the car, I realized I had forgotten my purse. My mom had recently passe Last weekend, I brought my car in to have the oil changed. As I stepped out of the car, I realized I had forgotten my purse. My mom had recently passed and I had been on very little sleep. I wasn't surprised at all that something like this had happened. As I was calling an uber to bring me back to grab my purse, Nathan noticed my dilema. He approached me and offered a solution. He then went above and beyond until my situation was resolved. I have always appreciated the excellent service I have gotten at this dealership. Everyone here has 'always' made me feel like 'more than just another customer'. For this reason I continue to drive out here from my current home in Oak Park. However, what Nathan did that day to help me out made me also feel like 'family'. Thank you River Front Chrysler Jeep Dodge for continuing to look out for me all these years, and thank you most for hiring amazing employees who go above and beyond like Nathan. More
Awesome Experience Purchased our jeep from River Front recently and couldn't be happier withe the experience. From meeting with Dave, to working one on one with John Pr Purchased our jeep from River Front recently and couldn't be happier withe the experience. From meeting with Dave, to working one on one with John Provenzano to Cory in Finance, everyone went above and beyond to answer questions with no pressure and make us feel at home. John walked us all the way through from our test drive until we pull out of the lot. These are definitely the guys to see for all your car needs. More
Treated Fairly Worked with Chris Verhagen on buying 2016 Jeep Cherokee. Treated fairly and with respect! I felt like I got a reasonable deal and they did not waste Worked with Chris Verhagen on buying 2016 Jeep Cherokee. Treated fairly and with respect! I felt like I got a reasonable deal and they did not waste my time going back and forth with managers!! More
Great Customer Service We saw a Jeep Patriot on line and sent an email asking about it. Brandon Huff was quick to get back to us. I then had to make a phone call to see if We saw a Jeep Patriot on line and sent an email asking about it. Brandon Huff was quick to get back to us. I then had to make a phone call to see if we could come look at it, he had the Jeep already for us to look and and took the time to show us other vehicles on the lot even though we didn't arrive until 7pm. He was very patient, thorough and very friendly!! We had a small issue with a paint chip that we discovered the next day and Brandon went above and beyond to fix the paint and made sure we were not inconvenienced!! A very pleasant experience from start to finish!! More