River Front Chrysler Jeep Dodge Ram

Making a bad situation worse 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the next day. Within a week I got a estimate and diagnosis. All was looking good, until how many rediagnosis I got. It went from 1k to 7k. Luckily, insurance covered most of it. The worst part is, I've had my car in the shop for 2 months with barely any updates. It's always something delayed. They don't care to expedite the process whether through rental or actual parts ordering. My experience with RiverFront has been a long but disappointing one. More

Awesome I was going to get a vehicle for work on a budget and Chris and team were super friendly and professional They listened to what I wanted showed me I was going to get a vehicle for work on a budget and Chris and team were super friendly and professional They listened to what I wanted showed me all of my options. They made me feel comfortable and made sure I left happy. More

Service It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. The service department is a pleasure to work with. More

POST PURCHASE EXPERIENCE The sales staff was great to work with, Brandon & Chris (internet sales) are very professional and fun to work with. that is the end of the high rema The sales staff was great to work with, Brandon & Chris (internet sales) are very professional and fun to work with. that is the end of the high remarks. the management team at this location could care less about any customers. i have first hand experience with them and how they completely ignore customers and hide away. the after sales service is just as horrible. complete lack of quality control and process improvement. all they want to do is turn cars in and turn cars out. not a really smart long term strategy. #disrespect, #badcustomerservice,#fraud, #inconvenience. I also contact FCA customer service (representative Cheryl) she didn't want to deal with my issue at all and told me if i have an issue with the dealer, contact the dealer. When is amazon going to sell vehicle? I could use a Prime Truck. More

Easy, Stress Free Purchase Mark Henze was great to work with. Everyone from the floor through finance were friendly and helped make the buying experience easy and stress free. T Mark Henze was great to work with. Everyone from the floor through finance were friendly and helped make the buying experience easy and stress free. They listened to what I wanted and helped make it happen. They have definitely earned my future business and I would gladly refer them to others. More

Great Experience! I highly recommend this dealership I was in and out of there in only a couple hours with a brand new car. John Provenzano was my salesman , he was ext I highly recommend this dealership I was in and out of there in only a couple hours with a brand new car. John Provenzano was my salesman , he was extremely helpful and very knowledgeable. I highly recommend this dealership . Everyone I dealt with there was very professional and nice I would go back there again to buy a car. More

Mike Nicoletti is simply amazing! Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me l Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me leave until my Pacifica was running right! More

I walked into this dealership by accident. I meant to go into Gerald Hyundai because I did not realize that it had a different entrance. As soon as I was walking up to the door Jim Sanders smi I meant to go into Gerald Hyundai because I did not realize that it had a different entrance. As soon as I was walking up to the door Jim Sanders smiled and asked if he could help me. I said I am looking for a Hyundai with AWD, that's when he informed me that this entrance is for Jeep/Chrysler. I was going to walk out and he asked if I would consider purchasing a Jeep with AWD, I said I don't think I can afford it. He asked me how much I was looking to spend and showed me two Jeep options. He knew what I wanted to spend and kept me completely within my price range. I was so thankful and I was finished with my purchase and out the door in less than 3 hours. They even stayed open late for me. Thank you for all your kindness. More

New Car Purchase Out of the dealerships I visited, this one was by far the best! I had the pleasure of working with Brandon Huff to find the exact Jeep I wanted. He wa Out of the dealerships I visited, this one was by far the best! I had the pleasure of working with Brandon Huff to find the exact Jeep I wanted. He was upfront and honest throughout the process and took the time to explain everything in full detail to me. His energetic and friendly personality made buying a car fun! I highly recommend going to this dealership if you're looking for the perfect jeep. More

Customer service I want to thank the entire service department for taking care of my vehicle. Mike went over the top to fix the issue and resolve the problem. I’m sure I want to thank the entire service department for taking care of my vehicle. Mike went over the top to fix the issue and resolve the problem. I’m sure at times I may have seemed less then happy mike never lost focus and was very professional through the whole process... thanks again. More