River Front Chrysler Jeep Dodge Ram

No customer service loyalty or respect To Whom this may concern; I purchased a 2019 Ram 1500 on June 22nd. I purchased my vehicle cash with additional warranties and the package add-on ( To Whom this may concern; I purchased a 2019 Ram 1500 on June 22nd. I purchased my vehicle cash with additional warranties and the package add-on (undercoating, seat protector, clear coat paint and bed liner.) I was also told lug-nut locks would be put on my tires as they were missing and a small ding on the right rear door would be fixed on my new vehicle. I took my vehicle in on July 1st for the package add-on and the lug-nuts and the ding. I also let service know there is a clicking noise whenever I make a right turn. I was told my vehicle would be ready for pick up in three days, I would get a phone call. With the holiday on the 4th I gave an extra day, I am a reasonable man. The 5th came and went no call. The 6th I called later in the day, I was told my vehicle was not ready. Didn't hear from anyone again. I called again 6 days later on the 12th, still not ready. I finally call again and my car is ready to be picked up on the 16th. how was I not given the respect and courtesy of updates or phone calls after so many days? So they did the undercoating and bed liner. The ding is still there on the right passenger door, there are no lug-nut locks on the wheels, the clicking was never addressed. How do I trust the clear coating and protector were done? I spoke to the general manager about my concerns and I felt brushed off. I'm told to bring my vehicle back on the 18th. Since then there has been no communication from your company. I purchased a brand new truck cash from your company because I need a truck for work and side jobs. I did not purchase the little loaner car I am driving. I purchased a new truck so I wouldn't have issues. I don't want a truck in and out of service. I've lost business and I've lost money without my truck. Since I purchased MY truck on June 22nd, your company has had possession of MY truck more then I have. At this point I wonder do you want to buy it back? It does not feel like it is MY truck although I paid for it already. Explain this to me... I am completely and utterly disgusted with the service I have received. I have been sent surveys. Really? Do you need me to explain how I feel? I will never recommend your dealership. I will never recommend Dodge. I will bash your customer service on every platform imaginable. I can not believe this is how you treat people. You made you sale and disregarded me after. There is no loyalty or respect for your consumers. Am I being reimbursed for my lost wages? Am I getting my add ones comped? Are you giving me gas money or money for my travels back and forth to your dealer? Buyers Beware this was my email to their customer service. More

My first Jeep purchase It was a pleasure making my first Jeep purchase at River Front. Barry was great to work with through the whole experience. Marilyn Imparato, Busines It was a pleasure making my first Jeep purchase at River Front. Barry was great to work with through the whole experience. Marilyn Imparato, Business Manager was also very helpful in exploring finance options. If you want a great experience purchasing a vehicle, I highly recommend River Front! More

Very helpful and kind salesman Barry Butler is one of the kind salesman in River Front Chrysler Jeep DodgeRam. Very helpful to find the best for the buyers interest and needs. He w Barry Butler is one of the kind salesman in River Front Chrysler Jeep DodgeRam. Very helpful to find the best for the buyers interest and needs. He will go with you to compare prices of vehicles to get for what you need to make the customers happy 😃. Very nice man to dealing with. Absolutely I will recommend someone to go to this dealership and recommend this man named Barry Butler... Thank you Barry for your kindness help! May you got more buyers to come! God bless you! More

2019 Ram 1500 First time buying from the dealership was a great experience. Great selection and was a worth driving a little distance for the purchase of the New Ra First time buying from the dealership was a great experience. Great selection and was a worth driving a little distance for the purchase of the New Ram 1500 More

Wrangler purchase Best car buying experience that I've ever had! From Steve in sales to the finance department, total professionals and a pleasure to work with. Best car buying experience that I've ever had! From Steve in sales to the finance department, total professionals and a pleasure to work with. More

Always happy with the service at River Front JDR Always a positive experience when I go to get my van serviced at River Front. The staff is knowledgeable and friendly. Wait times are short. I woul Always a positive experience when I go to get my van serviced at River Front. The staff is knowledgeable and friendly. Wait times are short. I would definitely recommend Riverfront to anyone who needs service on their current vehicle or is in the market for a new one. Dorcas Kresl More

Can't say enough Mike helped get my car back to my home ( I live nearby) after replacing brake pads and rotors. I am unable to drive because of disability, and he wa Mike helped get my car back to my home ( I live nearby) after replacing brake pads and rotors. I am unable to drive because of disability, and he was more than helpful to accomodate me. I have dealt with Riverfront since 1995, and have bought several new cars from them; it goes without saying that I prefer this dealership above all others. They have always been honest, kind, fair, and respectful in my dealings with them over the years. To tell the truth, I don't expect to ever buy from any other dealership, and I am grateful for continued outstanding service. Riverfront is my dealership for life. More

Another good car buying experience This was our second time buying a new car from river front. Everyone was very nice and helpful. We liked our salesman John P. We would definitely reco This was our second time buying a new car from river front. Everyone was very nice and helpful. We liked our salesman John P. We would definitely recommend this dealer. More

They know my car! Best thing we ever did buying our Commander and Cherokee at River Front! We’ve put a ton of miles on the Commander and we’ve been very happy with main Best thing we ever did buying our Commander and Cherokee at River Front! We’ve put a ton of miles on the Commander and we’ve been very happy with maintenance of our cars. Nice job!👌 More

Friendly, Helpful, Caring They helped us get the car perfect, they gave us a reasonable price and made us feel welcome. They gave us a wonderful test drive. They helped us get the car perfect, they gave us a reasonable price and made us feel welcome. They gave us a wonderful test drive. More