River City Subaru

Super service always Have had my Forrester serviced at River City in Huntington, WV for four years. . Each visit is a pleasant experience and communication from service Have had my Forrester serviced at River City in Huntington, WV for four years. . Each visit is a pleasant experience and communication from service department clear and detailed.. Waiting area very comfortable, and everyone is courteous and helpful. I don't plan to go anywhere elae. More

Pro active Service Department. Went out of normal lines to get my 2018 Subaru repaired and returned to me. Other customers across the country were having to wait months for a replac Went out of normal lines to get my 2018 Subaru repaired and returned to me. Other customers across the country were having to wait months for a replacement. I got mine in less that a week. More

Excellent service On time, complete service as requested. Very helpful and great facilities. Easy to schedule the service and great follow up to appointment. Highly s On time, complete service as requested. Very helpful and great facilities. Easy to schedule the service and great follow up to appointment. Highly satisfied with this dealership. More

We love our Outback! Our entire sales process was easy and comfortable. We appreciated everything the dealership did to accommodate us and answer all our questions and we Our entire sales process was easy and comfortable. We appreciated everything the dealership did to accommodate us and answer all our questions and we love our Outback. More

Daphny Ball Is The Best ! We Just purchased a Subaru Outback and I Couldnt be Happier !! I love EVERYTHING ABOUT MY OUTBACK! Style,Ride and all the extras !! Daphny Ball is the We Just purchased a Subaru Outback and I Couldnt be Happier !! I love EVERYTHING ABOUT MY OUTBACK! Style,Ride and all the extras !! Daphny Ball is the Best sales person Iv ever dealt with when it comes to purchasing a New Ride ..No Gimmicks ,No PRESSURE,Straight up Awesome !! Very Please with River City Subaru all around and They will be My First Choice for next purchase !! More

Ladies, Kirk Gillenwater is where it's at. Kirk Gillenwater at River City Subaru is patient, professional, and knowledgeable. He worked with me to get the vehicle options and pricing that would Kirk Gillenwater at River City Subaru is patient, professional, and knowledgeable. He worked with me to get the vehicle options and pricing that would guarantee I had the payments I needed for the new vehicle. Ladies, if you are in the market for a vehicle and want a gentleman that will have your back during the buying process, I highly recommend him! He won't pressure you or mansplain and is totally upfront and honest with your questions. This was my first new car purchase and I am so happy with my 2018 Subaru Impreza! More

Oil consumption test Called about an Impreza that was having an issue with high oil consumption. The service center implied they would cover the car if it failed the oil c Called about an Impreza that was having an issue with high oil consumption. The service center implied they would cover the car if it failed the oil consumption test, if it passed they said I would just have to pay for an oil change. I took time off work to go there. The clerk at the service desk remembered our conversation, took roughly 30 seconds to type on her computer then tell me my car wasn’t covered. I would not trust a dealer that will lie to try to get the price of an oil consumption test with much of anything. More

Excellent place to do business I purchased my new vehicle in a very timely manner and all sales staff was able to answer any questions I could think of. The service manager, Chuck, I purchased my new vehicle in a very timely manner and all sales staff was able to answer any questions I could think of. The service manager, Chuck, introduced himself to me and showed me the service area where I will be bringing my car back for regular scheduled maintenance. Overall a great dealership! More

unfair sales offer Due to the distance to get to dealership (75miles) I Contacted Nick the sales manager at River City Subaru about trading in a car on a new in stock ve Due to the distance to get to dealership (75miles) I Contacted Nick the sales manager at River City Subaru about trading in a car on a new in stock vehicle, explaining that I didn't want to make the trip for a NADA average trade in for my very clean, very low miles car. After sending pictures and detailed info. He " Guaranteed I would be more than satisfied with the deal he would have for me". Arrived at dealership to have my car "apraised" (which was a joke) he offers me $500 over NADA rough trade value, an insult to say the least. And certainly not what he said. Dishonest deception to get me in the dealership. The salesman seemed shocked that I would not agree to the deal. Actually did not think they would offer me enough to get my trade anyway and was going to buy the new car outright anyway until these unfair tactics were used. Long story short picking up my new 10th Subaru Saturday morning from an honest dealer after all details worked out on phone and Fax. Not to mention the thousands I saved off River City Subaru price. Won't ever consider River City Subaru for any services again More

Wonderful Place to Buy a Vehicle I am very happy with my experience at River City Subaru. All the staff was extremely friendly and knowledgeable, but my salesman, Chris, went above an I am very happy with my experience at River City Subaru. All the staff was extremely friendly and knowledgeable, but my salesman, Chris, went above and beyond to get me the car and payment I wanted. No one tried to get me to buy something I didnt want, like a lot of dealerships do. River City Subaru will be getting all of my future business. More