Rivard Buick GMC - Service Center

Excelente experience They are very efficient, keep you posted about your vehicle. The waiting area is clean , with Wi-Fi and TV’s, I live in Wesley Chapel area but I go th They are very efficient, keep you posted about your vehicle. The waiting area is clean , with Wi-Fi and TV’s, I live in Wesley Chapel area but I go there because they have great service. More

Friendly Service Staff I always love the service staff. They are friendly and knowlegeable. I loved that there was a woman on staff. Austyn was great! She was friendly a I always love the service staff. They are friendly and knowlegeable. I loved that there was a woman on staff. Austyn was great! She was friendly and knowledgeable. More

Car would not start My wife and I came into the dealership because her car would not start. They said it was the battery and replaced it and called me to pick it up. We p My wife and I came into the dealership because her car would not start. They said it was the battery and replaced it and called me to pick it up. We picked it up and the dash board and speedometer did not work still so they took it back in kept it overnight and replaced the fuse. So I had to drive up there because they just threw a battery in it and didn’t check anything else. Then had to drive back home then drive up the next day to pick it up and all I got for my 2 hours of time is an apology. Disappointed due to dealerships thinking my time isn’t valuable and requiring multiple trips for a simple repair. In the industry that I am in if I make somebody late to a meeting by 15 minutes because they’re waiting on information from me I could get fired it seems that car dealerships there is not any corrective action for wasting your PAYING customers time. More

Very Impressed I was very impressed by service and professionalism!! Dan was very helpful and proactive in making sure my vehicle was serviced appropriately, making I was very impressed by service and professionalism!! Dan was very helpful and proactive in making sure my vehicle was serviced appropriately, making an appointment was easy and convenient... I would definitely recommend family and friends More

Great service It was great service. Austyn was wonderful an helped me right away an helped me with transportation while my vehicle was being serviced. She is good It was great service. Austyn was wonderful an helped me right away an helped me with transportation while my vehicle was being serviced. She is good to talk to. I will definitely come back. More

Soso could be better Wasn’t very impressed with the service rep. Other dealerships that I have patronized generally when they serviced a vehicle they washed it afterwords Wasn’t very impressed with the service rep. Other dealerships that I have patronized generally when they serviced a vehicle they washed it afterwords before returning it to me. I waited with my vehicle and told the rep what was to be done. Said it would get done. Do I went to waiting area then he come and had me sign papers which could have been done when I was standing there waiting. More

Oil / tire As always had a great experience and a minimal wait. Dan did a great job checking the computer to see what other items I may have needed to be checke As always had a great experience and a minimal wait. Dan did a great job checking the computer to see what other items I may have needed to be checked. More

Great customer service They always do their best to give their best, look for the best deal and in service I get all the recommendations need it to keep up with my vehicle. They always do their best to give their best, look for the best deal and in service I get all the recommendations need it to keep up with my vehicle. Management has a good process of work. More

Superior service provided by a friendly and caring staff Dan English and the whole staff are great to deal with. They always go out of their way to any work needed on your vehicle is done properly and on tim Dan English and the whole staff are great to deal with. They always go out of their way to any work needed on your vehicle is done properly and on time. Also, the nice lady who answers the phone is amazing, she almost seems to know what I need before I even describe my problem. The Rivard service team is top notch! More

Experience Great service, friendly, professional experience, always a pleasure to do business with, thank you for a great experience as usual, always and forever Great service, friendly, professional experience, always a pleasure to do business with, thank you for a great experience as usual, always and forever God Bless. More