Rivard Buick GMC - Service Center

Great service for over 25 years Whether it is new/used car sales, major repairs or just an oil change, the entire team at Rivard always provides great customer service, outstanding c Whether it is new/used car sales, major repairs or just an oil change, the entire team at Rivard always provides great customer service, outstanding communication and follow up. That is why I have been a customer for over 25 years. More

Trusted advisor Love cars, enjoy driving. As cars have become very complex engineering. I have had the hard lesson of paying for my cost saving methods. You can o Love cars, enjoy driving. As cars have become very complex engineering. I have had the hard lesson of paying for my cost saving methods. You can only find quality parts from an authorized GM Dealer. Those parts cost 2 to 3 times more. Lasting 4 to 5 times longer! More

Timing of service Would recommend that you be honest with customers on true or approx amount of hours they will be there. I had a 1000 appointment and at 1230 car was s Would recommend that you be honest with customers on true or approx amount of hours they will be there. I had a 1000 appointment and at 1230 car was still not in the bay reason car had to cool before they could do repair They gave me a rental and I went home 1500 they called me and said my car was ready went to get my car and it was not ready had to wait 2 more hours I find that unexceptionable. Staff were nice only reason I did not lose it. More

Service Experience The waiting room was small and crowded. Had tire replaced. Was disappointed that this dealership did not wash car. My old one washed your car no matte The waiting room was small and crowded. Had tire replaced. Was disappointed that this dealership did not wash car. My old one washed your car no matter what service was performed. More

Fantastic service The people at Rivard Buick are always helpful and I am sure problems are going to be fixed the first time, with any other questions answered accuratel The people at Rivard Buick are always helpful and I am sure problems are going to be fixed the first time, with any other questions answered accurately. More

Good customer service Thank you for working on my truck, fast and safe to drive. Customer service excellent. I will definitely keep going to GMC again, saved me lots of m Thank you for working on my truck, fast and safe to drive. Customer service excellent. I will definitely keep going to GMC again, saved me lots of money I don't have. Happy happy 😊 More

Awesome Always quality service, friendly and caring people. Kept informed at all times for every stage of repair. I have been using Rivard since 1989!!!!!!! A Always quality service, friendly and caring people. Kept informed at all times for every stage of repair. I have been using Rivard since 1989!!!!!!! Always a great experience More

Other dealerships are 1,000 times There aren't enough words 25 to describe how displeased I am with your services 1. Need appointment a week in advance for an oil change. 2. Wait forev There aren't enough words 25 to describe how displeased I am with your services 1. Need appointment a week in advance for an oil change. 2. Wait forever for a very simple service to be to be completed on your car 3.I don't know what your process is but your customer service reps are not able to provide customer service. Maybe because the works going on off site and they're expected to run back and forth. Just guessing More

Oil Change Rotate Dan always does a good job. This was a typical periodic servicing of my vehicle, so there really isn’t much else to report. Troy is always available Dan always does a good job. This was a typical periodic servicing of my vehicle, so there really isn’t much else to report. Troy is always available if I need any additional help. More

Engine problems The Buick dealership was very helpful with fixing my auto. They explained everything to me as they were repairing my car and very curtious and helpful The Buick dealership was very helpful with fixing my auto. They explained everything to me as they were repairing my car and very curtious and helpful in getting a rental. More