Rivard Buick GMC - Service Center

Aftermarket addition We had aftermarket mirrors put on our truck. It was a bit tricky but these guys handled it a whole lot better than I would have. Carlos kept us inform We had aftermarket mirrors put on our truck. It was a bit tricky but these guys handled it a whole lot better than I would have. Carlos kept us informed and up to date every step of the way. We couldn’t be happier when it comes to this dealership. You hear such horror stories about dealerships, but not this one, they have always been upfront, honest and personable from sales to service. More

Questioning Trustworthiness This is my first interaction with this dealership and my experience has been stressful and extremely upsetting. I have paid for a repair that was ass This is my first interaction with this dealership and my experience has been stressful and extremely upsetting. I have paid for a repair that was assured to fix my problem only to learn later that the mechanic fixed something unrelated to the problem I described (I said the car fluttered when accelerating; he fixed something causing a clicking sound). I am now attempting to get those funds (over $800) credited towards the needed repair, which would make this dealership truly trustworthy to me. I have been told that the funds will be attributed to the new repair but this ordeal is dragging on and starting to make me feel as if I'm being taken advantage of. The customer service person has been friendly and respectful but a little unresponsive at times. Overall, I think she's trying to work this out. That being said, I really want to rate them higher--they were kind and they worked me into a same day appointment. I really want to find a reliable and trustworthy place for car maintenance. I'm just so uncomfortable and frustrated with this experience that I may always question their trustworthiness. More

2 1/2 hrs for oil change is a bit much I called and scheduled oil change and tire rotation for 10:00 AM. Arrived at 9:40 AM. Left dealership at 12:40 PM. I guess just 'cause it's free doesn I called and scheduled oil change and tire rotation for 10:00 AM. Arrived at 9:40 AM. Left dealership at 12:40 PM. I guess just 'cause it's free doesn't mean it's quick! Would have been OL with a heads up about being over booked, but nothing was said. Thank god I'm retired and wasn't in a hurry More

The best service in the business. If you are looking for quality service in the Tampa Bay Area. Then Revard Buick is the place to go. I have lived in the area all my life. Went to othe If you are looking for quality service in the Tampa Bay Area. Then Revard Buick is the place to go. I have lived in the area all my life. Went to other dealers and felt like just another customer. But, here I fell like theyreally care about you and that your getting the best service you can. I have been going here for over 10 years and have seen the same employees for that amount of time. That says something about the company. Look forward in the next few years buying another truck from here as well. Give them a try and you won’t be sorry. More

Very helpful and knowledgable staff. I always enjoy coming to Rivard. The service department are so helpful and my sales rep are the best I have ever met in the Business. I always enjoy coming to Rivard. The service department are so helpful and my sales rep are the best I have ever met in the Business. More

Thank you! The service department is very attentive, very professional, very courteous! We appreciate the peace of mind they provide to us. Thank you to all a The service department is very attentive, very professional, very courteous! We appreciate the peace of mind they provide to us. Thank you to all at Rivard Buick GMC! More

Very efficient! We have a new GMC and I love taking my SUV for service here. Personnel are friendly and accommodating! Fast too! Office girls are also very welcomin We have a new GMC and I love taking my SUV for service here. Personnel are friendly and accommodating! Fast too! Office girls are also very welcoming and helpful. More

Excellent Troy was wonderful, he kept us up to aware of the situation with our vehicle and explained our choices, very professional. Thank you so much to Troy. Troy was wonderful, he kept us up to aware of the situation with our vehicle and explained our choices, very professional. Thank you so much to Troy. More

Awesome service department I drive out of my way to take my vehicles to Rivard Buick GMC. They go out of their way to make sure I am satisfied and that the job is done right. I drive out of my way to take my vehicles to Rivard Buick GMC. They go out of their way to make sure I am satisfied and that the job is done right. More

dealership qualities I am very impressed with the quality of the service and the professionalism of the employees. Being a part time Florida resident, I have only purchase I am very impressed with the quality of the service and the professionalism of the employees. Being a part time Florida resident, I have only purchased one car here but have always come here for service for my cars and am well satisfied with the dealership. I have recommended coming here to several friends we have in the Apollo Beach, Florida area. More