Rivard Buick GMC - Service Center

Frustrating and neglectful My car was dropped off for a leaking radiator/busted water pump; pump was replaced. My car arrived at the dealership with 75% oil life. After picking My car was dropped off for a leaking radiator/busted water pump; pump was replaced. My car arrived at the dealership with 75% oil life. After picking it up, on the drive home, my Check Engine Oil Soon indicator comes on; with 0% oil life left. In the notes section of my receipt it said i needed an oil change. Why wouldn’t a rep update me and let me know what happened instead of letting me leave their shop with no oil or bad oil?? It makes no sense. There was also oil stains everywhere in my car. The mechanic took no precaution in ensuring my car was left the way they received it!! I have permanent oil stains on the fabric behind my head. It was disgusting and disrespectful. This is my 3rd complaint with Buick and I have to take my car to a different dealership now. More

Excellent service The best service I have ever experienced. Great service crew. In and out within hour. Will be returning in a few months for my next services. The best service I have ever experienced. Great service crew. In and out within hour. Will be returning in a few months for my next services. More

Sevice I could not be more satisfied from the customer service out of the service department. What a great group of guys. Highly recommend them all even thou I could not be more satisfied from the customer service out of the service department. What a great group of guys. Highly recommend them all even though Carlos is my service advisor. What a great guy. More

Went in for service, left with a new vehicle Originally scheduled service. Very happy with the way I was treated. I asked and was introduced to the sales department. I left with a new vehicle. Ov Originally scheduled service. Very happy with the way I was treated. I asked and was introduced to the sales department. I left with a new vehicle. Overall everything was a great experience. More

Happy Customer Always have a good experience here - have been bringing my cars to Rivard for, I think, 6 years. I bought my most recent one here in 2015 exactly beca Always have a good experience here - have been bringing my cars to Rivard for, I think, 6 years. I bought my most recent one here in 2015 exactly because of the excellent service department. Thanks everybody! More

Got me in fast and fixed the problem wuickly A great place to take my car. Fast, friendly and always helpful. Went to another place and they allowed me to drive off with a bald tire. Here my conc A great place to take my car. Fast, friendly and always helpful. Went to another place and they allowed me to drive off with a bald tire. Here my concerns were respected and resolved with a product I could afford. They always remember who I am even when I have not seen the same advisor... I highly recommend this dealership!!! More

Great service experience. Scheduling my service was a breeze and my check-in was quick. My wait time has always been reasonable and the customer waiting area is comfortable. I' Scheduling my service was a breeze and my check-in was quick. My wait time has always been reasonable and the customer waiting area is comfortable. I've been happy with the service I've received to maintain my GMC Terrain with Rivard GMC for the last three years. In this day and age good mechanical service is sometimes hard to find... I've found it at RIVARD GMC. KUDOS for a job well done. More

Proud owner and customer I purchased my vehicle from Rivard and have been having it serviced since 2011. Always satisfied and happy with the service and customer care that I r I purchased my vehicle from Rivard and have been having it serviced since 2011. Always satisfied and happy with the service and customer care that I receive every time we service our vehicle. Highly recommend. More

Oil Change I scheduled my appointment and arrived an my oil change was complete within 30 minutes. The Reps were very professional and with great courtesy. I wil I scheduled my appointment and arrived an my oil change was complete within 30 minutes. The Reps were very professional and with great courtesy. I will return for my next scheduled visit. Thanks, TW More

Radio reprogram Great fast customer service have taken my truck there twice now and both times I was taken care of promptly and the issue was fixed within a very reas Great fast customer service have taken my truck there twice now and both times I was taken care of promptly and the issue was fixed within a very reasonable time thank you I will definitely be back. More