Rivard Buick GMC - Service Center

Amazing service Rivard has the best service center in Tampa Bay Area! Friendly, respectful and always stays In communication during the process! Have been using them Rivard has the best service center in Tampa Bay Area! Friendly, respectful and always stays In communication during the process! Have been using them for over 20 years!!!!! More

Pleasant and efficient Everything went well. The problem was corrected. The car is working again with no noise The only thing is it would have been nice if they cleaned t Everything went well. The problem was corrected. The car is working again with no noise The only thing is it would have been nice if they cleaned the car before they gave it back to me More

Very good customer service Service staff is always friendly and helpful. Dan English is always courteous. We had our oil change, tires rotated and 26 point inspection. Everythin Service staff is always friendly and helpful. Dan English is always courteous. We had our oil change, tires rotated and 26 point inspection. Everything went well. More

Prompt Service They met my vehicle at the service entrance and took care of my service needs quickly. I waited for my vehicle in the lounge so it was a stress free They met my vehicle at the service entrance and took care of my service needs quickly. I waited for my vehicle in the lounge so it was a stress free experience. More

Truck is poorly designed. I have no issue with Rivard, it is my truck that gives erroneous service readings and shifts like a tank. GMC and the dealer respond with "that's how I have no issue with Rivard, it is my truck that gives erroneous service readings and shifts like a tank. GMC and the dealer respond with "that's how it was designed" every time I bring the truck in for service. More

Great service I have two Chevy vehicles. I do not take my car to Ferman Chevrolet because they have horrible customer service. I found service advisor Bob at Rivard I have two Chevy vehicles. I do not take my car to Ferman Chevrolet because they have horrible customer service. I found service advisor Bob at Rivard amazing customer service car is done within a one-day turnaround. I will always take my to Chevy products to see Bob at Rivard thank you again for all your hard work Mike Hudak More

Ask for serivce I asked for specific service and of course they cannot duplicate any of the issues I even had a video of the problems because I knew they were gonna s I asked for specific service and of course they cannot duplicate any of the issues I even had a video of the problems because I knew they were gonna say could not duplicate I will keep bringing until this is fixed under warrenty also ask to have tires balanced and they did not even do I marked all weights and they were the same as when I brought the truck in More

They are always really nice to me. Thank you Dan! I appreciate how well you know me and my car and how kind you always are to me . Won't go anywhere else. Thank you Dan! I appreciate how well you know me and my car and how kind you always are to me . Won't go anywhere else. More

Always outstanding Service I have been a customer at Rivard since 2014. Bought my car there and have had all service completed there. Dan English is my service rep and he always I have been a customer at Rivard since 2014. Bought my car there and have had all service completed there. Dan English is my service rep and he always goes above and beyond to listen and address each of my concerns. He is professional, thorough and always pleasant . I will never buy or service a car anywhere else.. More

oil change and check tires Excellent experience. Service writer, Dan, helped me and he was cordial and professional. The waiting area was tidy, comfortable, had a recharge sta Excellent experience. Service writer, Dan, helped me and he was cordial and professional. The waiting area was tidy, comfortable, had a recharge station available to use for free for phones, etc, had stocked vending machines and clean restrooms. My car was returned to me in a timely manner, again with Dan's helpful, caring attitude. My observations were that this is a well-maintained facility with top notch people running the whole sha-bang. More