Rivard Buick GMC - Service Center

WELL HANDLED STRAIGHT FORWARD REPLACEMENT OF A PART The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurat The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurately. Thanks More

Good customer service My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given m My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given me a loaner until I decided what to do. While I did not buy another vehicle from them, they are a good honest dealership. They allowed me to leave my vehicle with them until I decided. I would recommend their service and sales. We dealt with Phil Roberts in sales. He was very helpful More

Service Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vendi Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vending machines are old school. More

Fantastic dealership They were absolutely fantastic. They listened to my concerns and investigated the problems. All turned out quite well. There were no further problems. They were absolutely fantastic. They listened to my concerns and investigated the problems. All turned out quite well. There were no further problems. Dan was great. More

no tire rotation? realized when I had a bolt in one of my recently purchased tires that my tires weren't rotated as I paid for last Saturday!! I always trust your techs realized when I had a bolt in one of my recently purchased tires that my tires weren't rotated as I paid for last Saturday!! I always trust your techs to do what is asked. I will not be so trusting in the future. More

air conditioner repair Carlos was great! He was very timely and courteous as always. I have dealt with him in the past and I have never been disappointed Carlos was great! He was very timely and courteous as always. I have dealt with him in the past and I have never been disappointed More

Best service department! Troy Guidash and his entire service team are the reason I keep buying cars at this dealership for over 25 years. Keep up the good work! Troy Guidash and his entire service team are the reason I keep buying cars at this dealership for over 25 years. Keep up the good work! More

2011 Lacrosse CXS Water pump before 50,000, air conditioner comprocessor replaced at less than 60,000? Dealer/service good. Next vehicle we buy will be our last. Early Water pump before 50,000, air conditioner comprocessor replaced at less than 60,000? Dealer/service good. Next vehicle we buy will be our last. Early 70's, low driving habits. Like the car still,,,,, but just a set of wheels now. Not going to spend big money at our age for vehicle that sits in the garage a lot now. Will go back to Toyota's like we have been buying since the 70's. Best car for the money. Traded one in for the Buick but disappointed with the repairs on Buick. Have a 2002 Tacoma loaded that has 99,000 miles and runs like a top. NO major repairs.Had a 97 Grand Prix prior to Buick. Good dealer but the product now????? TOO OLD to make any NEW mistakes. Besides,,, it is a just a vehicle. Bigger things in ours lives than material things, especially cars, phones,television, electronics. More

Always fast and done right the first time! I always get professional service that is done quickly and fixed right the first time! They really care about their customers and want to make sure e I always get professional service that is done quickly and fixed right the first time! They really care about their customers and want to make sure everything is taken care of. More

GREAT SERVICE GREAT service! Fair and honest; prompt and repairs done well. Service rep was very friendly and very knowledgeable. Mechanics did a good job and had m GREAT service! Fair and honest; prompt and repairs done well. Service rep was very friendly and very knowledgeable. Mechanics did a good job and had me in and out in 2 hours More