Rivard Buick GMC - Service Center

First oil change I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only ne I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only negative was the oil or grease swipe that was left on the driver’s door handle. More

Great customer service Carlos made my service experience a something I appriciated as apposed to something I dreaded. I was provided a courteous ride to my office while the Carlos made my service experience a something I appriciated as apposed to something I dreaded. I was provided a courteous ride to my office while the service took place. More

Carlos From the time I walked thought the door from the time I picked up the Buick my over all experience was as always fantasy. Bob told me he got a diffe From the time I walked thought the door from the time I picked up the Buick my over all experience was as always fantasy. Bob told me he got a different job in Buick but any problems just call. Thanks again. More

disappointed Waited 2 1/2 hrs for grease job and oil change. Not enough people working. Seemed to be back up. Waiting area full. Not pleased Waited 2 1/2 hrs for grease job and oil change. Not enough people working. Seemed to be back up. Waiting area full. Not pleased More

My GMC’s first Service No wait when I arrived for my appointment & I was out in 30 minutes for my oil change filter tire rotation & all my trucks fluid levels filled. A very No wait when I arrived for my appointment & I was out in 30 minutes for my oil change filter tire rotation & all my trucks fluid levels filled. A very pleasant experience. More

Dissatusied Customer, No follow through Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for regular service 3 times since then and all 3 times the service advisor said he would email the DM as of today 7 months later I am very dissatisfied with the service of Rivard and would not buy another vehicle from them nor would I never recommend them, there had never been any achknowledgement about this issue. I have never noticed this defect in any other GMC truck the either same running board or the same color More

Great Prompt and courteous service as usual.Did not have to wait very long before the car was looked at and also it was not long before it was completed. Prompt and courteous service as usual.Did not have to wait very long before the car was looked at and also it was not long before it was completed. More

Excellent Service Every department at Rivard has excellent service. My family has been customers for 20 years. I have highly recommended customers to Rivard Buick GMC Every department at Rivard has excellent service. My family has been customers for 20 years. I have highly recommended customers to Rivard Buick GMC in the past and present . More

Service We appreciate not trying to sell more than we needed Service tech Mike was excellent! He was friendly snd helpful Also he promptly called us We appreciate not trying to sell more than we needed Service tech Mike was excellent! He was friendly snd helpful Also he promptly called us to inform us about what we needed and to let us know the car was ready More

Information Always willing to answer questions.. Personable, Knowledgeable about product. Respected by coworkers. Presents in a relaxed atmosphere. Honest fort Always willing to answer questions.. Personable, Knowledgeable about product. Respected by coworkers. Presents in a relaxed atmosphere. Honest forthright. Helpful. Generally likable person. Always answers calls or returns calls. More