Rivard Buick GMC - Service Center

Rivard went above and beyond to repair my Ford Truck I brought my truck to Brandon Ford to have a coolant leak fixed. After they tried to charge me an excessive amount of money to replace more than was n I brought my truck to Brandon Ford to have a coolant leak fixed. After they tried to charge me an excessive amount of money to replace more than was needed I decided to bring my vehicle to Rivard’s to get a second opinion. Their manager was nice enough to allow me to bring my truck to them. After they looked at my truck, they promtly called me back and told me the fix would be a third of the price Ford was going to charge me. They set me up with a very nice loaner truck and had my truck fixed in a matter of days. The service staff was kind, efficient and personable and even as a Ford driver I would recommend Rivard’s and his staff to anyone. A top notch dealership! More

Good service Rivard provides good quality vehicle service. My 2011 SIERRA just went over 100,000 miles and it looks and performs like new. Rivard is the only place Rivard provides good quality vehicle service. My 2011 SIERRA just went over 100,000 miles and it looks and performs like new. Rivard is the only place I trust to service my GMC. More

Overcharged Everytime I have had my car serviced they have found "add on" costs. They find other issues after they tell you how much the repair will cost. I was q Everytime I have had my car serviced they have found "add on" costs. They find other issues after they tell you how much the repair will cost. I was quoted $360. Thyey called back and said that the ECM needed to be replaced. Total of $1029. This included n hour of labor to download the software???? I question the honestly of the complete transaction. The service consultant was nice. More

Very professional staff and work is done properly. Every one working here is very professional and friendly. Always feel welcome here when getting service on my truck. Work is good quality and done pro Every one working here is very professional and friendly. Always feel welcome here when getting service on my truck. Work is good quality and done promtly and without error More

Dan English is the BEST thing about Richard GMC Dan English in Service, goes above and beyond, demonstrating concern and competence. He works hard to earn my complete faith and satisfaction. The sal Dan English in Service, goes above and beyond, demonstrating concern and competence. He works hard to earn my complete faith and satisfaction. The sales department was atrocious, so bad that I bought my truck elsewhere- but Dan has restored my faith in Rivard GMC! More

Too Busy I booked an appointment for 9 am on a Saturday, arrived at 8:40 and sat in a waiting room until about 11am. This was for a new vehicle oil change, not I booked an appointment for 9 am on a Saturday, arrived at 8:40 and sat in a waiting room until about 11am. This was for a new vehicle oil change, nothing complicated. When the waiting room got too packed and I became inpatient, I walked outside to see my truck sitting at the front of the line, a service office with a line to the door and me waiting to speak to someone. Before I could even get in the service center, a service personnel stopped me to ask if he could move my vehicle so others could leave..... I guess at some point, they completed my oil change and never came to tell me. I wasted a chunk of my Saturday because of their inability to schedule correctly or keep on top of the service level. More

Just right The work was done just as promised. I had no problems with the workmanship, service and courtesy of the staff. They even had loaner for me to use. The work was done just as promised. I had no problems with the workmanship, service and courtesy of the staff. They even had loaner for me to use. More

Excellent service ,keep you informed throughout the svc The service is great along with the staff..The personnel are very helpful and keep you informed throughout the repair.This is the only sales and servi The service is great along with the staff..The personnel are very helpful and keep you informed throughout the repair.This is the only sales and service ,that I can truly rate a Four Star Service. More

Great customer service Mr. Vargas is a very knowledgeable service writer. He is always friendly and pleasant to talk to. He delivers the vehicles within the time fram he dis Mr. Vargas is a very knowledgeable service writer. He is always friendly and pleasant to talk to. He delivers the vehicles within the time fram he discusses with the customer. I have also worked with Bob and Dan over the years with the same results. Great customer service team. More

My Second Home Love Everything about this Place ,So Freindly . Only problem that I have is they broke my coolant outlet hose in the water leaks in my truck and they Love Everything about this Place ,So Freindly . Only problem that I have is they broke my coolant outlet hose in the water leaks in my truck and they only gave me a free oil change though the problems still exist and I don’t have the money to pay for and it wasn’t my fault More