Rivard Buick GMC | Page 309

Service My truck was not driving right and had a check engine light that came on. I made the next available appointment which was Thursday. The service manage My truck was not driving right and had a check engine light that came on. I made the next available appointment which was Thursday. The service manager called me later that morning (Monday) an ssais bring it in well for you in. As always the service guys were amazing and got me back on the road in no time! Best service dept ever!!! More

They fixed my back door window Although it took a longer than expected, they fixed the problem that I had with my driver side back window, they got it fixed and it works fine. Than Although it took a longer than expected, they fixed the problem that I had with my driver side back window, they got it fixed and it works fine. Thanks guys. Good job! More

Excellent as always! Rivard's Service Dept is second to none! Carlos was able to get me in and out in less than a day. Dan, Bob, and Carlos always go the extra mile. Rivard's Service Dept is second to none! Carlos was able to get me in and out in less than a day. Dan, Bob, and Carlos always go the extra mile. More

Install new part Noticed new part was in. Arrived at service department and tech did the paperwork. Signed authorization. He took the vehicle into the shop. Approx 30 Noticed new part was in. Arrived at service department and tech did the paperwork. Signed authorization. He took the vehicle into the shop. Approx 30 mins later tech came into the waiting room to get me. Job done. No pain. Good job. More

Service department Friendly no hassle service. I can send my wife and daughter in for service on there own and not worry about over selling or scare tactics while hav Friendly no hassle service. I can send my wife and daughter in for service on there own and not worry about over selling or scare tactics while having their vehicles serviced. More

Great experience! This is my second time dealing with this dealership and Ben Pugliesi. More than satisfied. Everyone there is pleasant and professional. Ben allowed This is my second time dealing with this dealership and Ben Pugliesi. More than satisfied. Everyone there is pleasant and professional. Ben allowed me to feel that I was his only client. His dedication to the details and figuring out what vehicle would be best for me was spot-on. By the way the vehicle purchased below little icon only says Pontiac. You guys need to make a change in the survey. I bought a GMC Terrain More

Great people We went into trade a vehicle and nate and fransisco were awesome every step of the way in helping us! They made purchasing the car easy with no pressu We went into trade a vehicle and nate and fransisco were awesome every step of the way in helping us! They made purchasing the car easy with no pressure! I would buy a car from them again and i sent my cousin to them as well and he was in and out. He drove down from tennesse. He said they were also fast and friendly with him! I recommend buying a car from them! More

WELL HANDLED STRAIGHT FORWARD REPLACEMENT OF A PART The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurat The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurately. Thanks More

Good customer service My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given m My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given me a loaner until I decided what to do. While I did not buy another vehicle from them, they are a good honest dealership. They allowed me to leave my vehicle with them until I decided. I would recommend their service and sales. We dealt with Phil Roberts in sales. He was very helpful More

Service Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vendi Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vending machines are old school. More