Rivard Buick GMC

Car detailing was poor. The car was washed not detailed! Dirt was on door jams & poor vacuuming. The car was washed not detailed! Dirt was on door jams & poor vacuuming. More

They always make the buying experience enjoyable. There are no games being played or surprise's when you arrive at the dealership. Their prices are posted on line and they beat any other dealers pric There are no games being played or surprise's when you arrive at the dealership. Their prices are posted on line and they beat any other dealers prices by far. I was in and out of the dealership with my new truck in 33 minutes !! When I buy again in the future I will go to Rivard !!! More

The only dealership where everybody is busy because they’re really making good deals on vehicles. The only place I buy! they’re really making good deals on vehicles. The only place I buy! More

Excellent customer service! !! Could not ask for anything more. I would recommend Rivard Buick GMC and Casey Bauer to anyone . !! Could not ask for anything more. I would recommend Rivard Buick GMC and Casey Bauer to anyone . More

The new to you car market is always challenging. I found the selection at Rivard GMC, to be drive away ready. The quantity and quality are heads above the competition. My salesman, Brandon was first I found the selection at Rivard GMC, to be drive away ready. The quantity and quality are heads above the competition. My salesman, Brandon was first class, the complete buying process once you make your selection can be completed under 2 hours if financing, or an hour if not. Brandon was with us throughout, we were never handed off to someone else. We started with a greeting handshake and ended with a thank you handshake along with the keys. Stop in and experience it for your self, even if you are just starting to look, that way you will know how car buying should be conducted. More

I flew into Tampa to pick up my vehicle, giving the salesman a full week's notice to have it cleaned and ready. Unfortunately, when I arrived, it was still sitting in the back lot and hadn't been prepa salesman a full week's notice to have it cleaned and ready. Unfortunately, when I arrived, it was still sitting in the back lot and hadn't been prepared. It would have been nice if the vehicle had been cleaned and ready for pickup as expected. Rivard clearly moves a high volume of vehicles, and it shows—speed seems to take priority over customer experience. That said, they remain the price leader, and in this case, you get what you pay for. More

It was extremely convenient and quick, which you made my experience amazing I will highly recommend experience amazing I will highly recommend More

Your dealership seems to have good stock, which is hard to find in this market anymore. to find in this market anymore. More

Salesman didn’t listen and delivered wrong color interior. Clearcoat wasn’t applied until I asked the service department if it had been done and it hadn’t been. Financing was also screwed up. Total interior. Clearcoat wasn’t applied until I asked the service department if it had been done and it hadn’t been. Financing was also screwed up. Total idiot. More

Not a great experience, would not recommend, first was told vehicle was in premium condition and given the whole sale on Rivard is the biggest best gm dealer in the country…. We do over 700 cars a month, told vehicle was in premium condition and given the whole sale on Rivard is the biggest best gm dealer in the country…. We do over 700 cars a month, on and on, get photos and upon looking the front bumper has clear damage, the tires are bald and on a dually this is roughly $4k worth of tires, so after we address the misleading information we come up with a compromise on price, then I’m told the salesman can’t come in and do the sale on the next day which is Saturday so we agree to drive straight to the dealer (2 hours away after work) to show up get in the truck the tire light is on clear as day it’s 40 psi under and we have 2 hours to drive back starting at 8:30 at night, he tells me sorry can’t help you no one is here you’ll just have to find a station and do it, so after stopping at 4 different stations I finally find one where the air works, and now I’m realizing they have messed with the numbers we agreed on moving the rate and monthly payment, as soon as we sat down to sign and finance they rushed us through as they were all trying to leave, and then at the end come to find out there is also no second key which will now cost me over $500 to get, stay far away, it’s a bait and switch sleezy car dealer More