Ritz Auto Group
Dallas, TX
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Very pleasant experience, no pressure. Very upfront and friendly no hassle very easy to talk to. They gave me a great deal on a solid vehicle. Very upfront and friendly no hassle very easy to talk to. They gave me a great deal on a solid vehicle. More
Mike understands and epitomizes customer service. I have never been treated with this level of courtesy - - and, until this encounter, did not realize that the level of integrity personified by this de have never been treated with this level of courtesy - - and, until this encounter, did not realize that the level of integrity personified by this dealership even existed. You ask him a question and you get a straight, honest answer. Mike is there to serve you and his performance in this arena exceeded all expectations. He is professional, personable, efficient and effective - - he does what he says. More
This family owned dealership provided excellent customer service, was helpful, honest and had integrity. I normally purchase from an individual but this experience was very positive. I would recommend the service, was helpful, honest and had integrity. I normally purchase from an individual but this experience was very positive. I would recommend them highly. More
Awesome experience with Mike A! I was in the market for a Toyota. Mike saw me through every step and I was able to get exactly what I wanted! He treated me with utmost respect. Was n I was in the market for a Toyota. Mike saw me through every step and I was able to get exactly what I wanted! He treated me with utmost respect. Was not pushy at all (unlike with most other dealers). Just there to help guide me to a great decision! I highly recommend Ritz Auto Group and especially Mike! More
theives liars mike ken senior citizens . they sold awd to us in feb HAD NO DRIVE under it for the awd. took $3000.00 + to repair. Paid over @15000.00 CASH 4 it. lied to us a senior citizens . they sold awd to us in feb HAD NO DRIVE under it for the awd. took $3000.00 + to repair. Paid over @15000.00 CASH 4 it. lied to us all thur the process. BE FOREWARNED !!! DO NOT DEAL with these LIARS & Thieves KEN -dad MIKE - SON ( false charmer ) More
Car buying nightmare Warning do not buy a vehicle from here. I was prepared to put a little money into the car after buying it but the car needed a new motor. Kept it for Warning do not buy a vehicle from here. I was prepared to put a little money into the car after buying it but the car needed a new motor. Kept it for a month and half, it was in the shop getting worked on for a month for that time. "Runs great" as they put it. Spent 6k on repairs and gave up sold the car and cut my losses. Business practices are shady at best. Please don't waste your money here like I did. More
Fast, honest, no pressure, no frills or gimmicks My husband knew exactly what he wanted and we spent weeks searching for it. After two Saturdays of frustrating experiences at many big-name dealership My husband knew exactly what he wanted and we spent weeks searching for it. After two Saturdays of frustrating experiences at many big-name dealerships, we found the vehicle he wanted online at this little dealer we had never heard of. I did some research and found overwhelmingly positive reviews online, so we called and made an appointment with Mike. We drove the vehicle, had a great conversation with Mike, and drove away with a great vehicle at a great price! We highly recommend this dealership for your used car needs. More
Absolutely Perfect The folks are Ritz Auto Group are stellar. They had exactly what I wanted & the experience throughout was flawless. I was in & out within one hour. De The folks are Ritz Auto Group are stellar. They had exactly what I wanted & the experience throughout was flawless. I was in & out within one hour. Definitely helps having cash in hand & being ready to buy. I will refer my friends & family to them. More
Hidden issues Bought a truck that looked good and clean but needed nearly $3000 in repairs. i know I should have taken to my mechanic before buying but I guess I'm Bought a truck that looked good and clean but needed nearly $3000 in repairs. i know I should have taken to my mechanic before buying but I guess I'm too trusting More