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Ritchey Cadillac Buick GMC

Daytona Beach, FL

3.6
39 Reviews

932 N Nova Rd

Daytona Beach, FL

32117

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39 Reviews of Ritchey Cadillac Buick GMC

July 14, 2023

I purchased a 2023 CT4 with Rep sales Reno, I told him what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. R More

by emilstgo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reno
May 31, 2024 -

Ritchey Cadillac Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Ritchey Buick GMC and we hope to see you again.

June 28, 2023

Ritchey Cadillac failed to properly repair a auto that was a trade in. I purchased in January 2023 and to this date the vehicle has been a nightmare and still is since time of purchase and Ritchey Cadill More

by Silver Bullet 2
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamari Daniels, John Hughes and Shawn Lackeymacher
Jun 29, 2023 -

Ritchey Cadillac Buick GMC responded

We are very sorry about your situation with your car. We will have someone from management reach out to you.

Jun 29, 2023 -

Silver Bullet 2 responded

I would appreciate management contacting me. At the present time I'm without a vehicle. All contacts on file. Thanks.

April 17, 2023

I purchased a 2023 CT4 with Rep sales Reno, I told him what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. R More

by emilstgo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reno
May 31, 2024 -

Ritchey Cadillac Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! Hi, thanks for taking the time to leave a review.

December 21, 2022

My service representative was top notch. She was pleasant, kept me up to date on what was happening with my car and allowed me to take care of payment directly with her. One stop shop More

by Golden
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Briana
October 21, 2022

The salesperson Brock was a nice guy but apparently his managers don't want to sell cars they want greed and sold the car underneath me when I was trying to work a deal that they're not willing to deal the More

by brianwraase
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brock
Oct 25, 2022 -

Ritchey Cadillac Buick GMC responded

Very sorry we couldnt accomidate your request. There was someone in the store to purchase at the same time they were handling your phone inquiry.

September 01, 2022

SERVICE WAS EXCELLENT AND STAFF WAS VERY NICE! ! I WILL RECOMMEND RITCHEY CADILLAC MOST DEFINITELY!! More

by JANE DOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT
August 31, 2022

Great customer service ,always helpful and honest . Will always use them whenever my car needs service More

by patsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
July 27, 2022

Without getting into any detail Jim Lloyd and the service team at Ritchey GMC bent over backwards to correct a problem caused by a defective oil filter. They could have easily left me with the situation but More

by Jmckmc518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lloyd, Bruce Dorph
July 13, 2022

Service writer does not call when he says he will and does not return calls More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark in service
Jul 15, 2022 -

Ritchey Cadillac Buick GMC responded

We would love to discuss this situation with you. We couldn't find your information in our system to follow up with you. Please feel free to call Bruce our service manager to help to make us to get better. 386-236-5035. Thank you for your business

March 05, 2022

Very pleased with my Buick Cascada service. Everything went as expected, caring, knowledgeable workers, clean shop and coffee etc. I will continue to do business with you. More

by dmrose528
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark