Rio Vista Ford

I recently purchased a 2024 Hybrid Maverick XLT from the Rio Vista Ford dealership. I initially spoke with Steve in Service and he was very honest about the pros and cons of purchasing a hybrid and I really Rio Vista Ford dealership. I initially spoke with Steve in Service and he was very honest about the pros and cons of purchasing a hybrid and I really appreciated the information as I had not considered the hybrid option for my pickup. AJ and Curtis in Sales were very helpful showing me a variety of pickup sizes and models that they had on the lot. I looked at all sizes from the Bronco Sport to the Ranger at Rio Vista and also visited several other brand dealerships to look at other comparable pickups and SUVs. I came back to Rio Vista Ford because I felt like it was my best choice for the purchase of the Maverick. Rochelle was helpful processing the paperwork [and there was a lot of it!]. So, I can sum up my overall experience with the Rio Vista Ford Dealer employees as excellent and I am very happy with my final choice of the Hybrid Maverick XLT. More

Great service, starting to trust a dealership ( your dealership )to do work on my truck not had a good experience in the prior dealerships, only problem is the drive from freeway to your shop, time/tra dealership )to do work on my truck not had a good experience in the prior dealerships, only problem is the drive from freeway to your shop, time/traffic. Any ideals regarding 5 000 mile oil change. ( I have done regularly) , Thanks, Ken Adams More

Steve was great and his attention to detail and prompt service was great Tried to have work done with another local Dealer and was totally disappointed i was recommended to Rio vista so i tried as a las service was great Tried to have work done with another local Dealer and was totally disappointed i was recommended to Rio vista so i tried as a last option and was extremely surprised to have the work and all parts ready and picked up and installed within the time they quoted. Very happy and Steve will get all 6 i of my service truck for repairs and maintenance All Raingutters and Roofing More

The service technician knows my car and takes care of me every time I use their services. I trust them and they do excellent work every time I use their services. I trust them and they do excellent work More

I have purchased two vehicles from this dealership and have had my vehicles serviced there for almost fourteen years. I find everyone very friendly and helpful and I feel their prices for services perfor have had my vehicles serviced there for almost fourteen years. I find everyone very friendly and helpful and I feel their prices for services performed are more than fair. They don't try to sell you parts or services not needed as other places I have dealt with do. I would not take my vehicle anywhere else for service! More

Pricing: This stealership has a mark up tag in every vehicles window and is selling used cars and truck for thousands above what the vehicle sold for brand new. I was looking at trucks on both the Ford vehicles window and is selling used cars and truck for thousands above what the vehicle sold for brand new. I was looking at trucks on both the Ford and Dodge/Ram lot and every one of them was marked up several thousands above the original Maroney sticker. What a rip off! I walked away and went and bought elsewhere. I wanted to buy local but I won't do business with CROOKS! More

Having recently moved here from CO, I’d searched the local area and beyond for a decent, highly rated Ford dealer service department here and around Carmichael, CA—but there were none to be found, none local area and beyond for a decent, highly rated Ford dealer service department here and around Carmichael, CA—but there were none to be found, none with recent, current ratings. I searched high and low and had almost conceded to SETTLING for a sub-par service experience, such as what I frequently experienced (and researched/read about) at numerous Ford dealer service departments in the Colorado Springs and Denver areas. After continued research, I determined that distance wasn’t a major factor, within limits, and not necessarily a deal breaker. That’s when I learned about and decided on Rio Vista Ford, which is 61 miles away from where I live. When I called and spoke to Branndon to set up an appointment—I’d read highly rated reviews about him already—I wasn’t disappointed by his knowledge, customer service, and overall attitude and conversation. Positive experience! When the day came for me to actually drive to the dealership, I met Steve, the Owner. I didn’t know who he was, so I asked for Branndon, after which Steve told me he, himself, is the owner. Obviously, I was speaking with the right person, so I engaged with him regarding my 2017 F350, which I had brought in for its 67.5k service. Steve and I had a lengthy conversation regarding my past dealer experiences for this truck—I purchased the 100k/72 months premium MX package from Ford when I bought the truck—and I explained to him why I drove so far to his dealership in Rio Vista. Steve then proceeded to explain what my purchased MX package included and how it fell far short and realistically included only the minimum required MX. Honestly, I was skeptical at first, knowing he was going to try to upsell me on some additional MX and associated $. I was right—in part. We talked at length, including what should’ve been done at 60k miles—or at least recommended by previous Ford dealers where I had the truck serviced—but was never even mentioned. After going through each MX item, line by line, deleting what I’d already paid for in my 100k service plan, I wholeheartedly told Steve to “do it, all of it.” Yes, it was gonna cost a relatively significant amount of $, but I figured—I KNEW—it was worth it, especially if it’d help me maintain and keep my truck for.... many years to come (part of the reason I bought this, my first diesel truck, in the first place). Long story even longer, Steve gave me regular status updates as the mechanics were working on my truck—I waited in the lounge, since I’d travelled so far to have the truck maintained—which I very much appreciated. More positive experiences! I forgot to mention Robert, who worked with me and Steve and typed up all the repair orders (there were several, including warranteed steering component items a previous Ford dealer didn’t address or mention at all, even after performing the minimum recall MX for a steering damper!) and explained what he, Steve and I had discussed and agreed upon. Branndon was exceptional, as well. Positive experiences again! When all was completed, I engaged with all three men. Robert and Steve clarified and handled the repair orders, and Branndon and Steve dealt w/me regarding payment for services rendered. All, again, very positive. I was running late—I explained my drop dead time to Steve at the beginning of the the day, and he said he’d do his absolute best to get everything done—and as we wrapped up everything, I was in a hurry to leave, because I had to be somewhere else. They’d completed everything we’d all discussed, but Steve asked if I had time to wait for them to wash the truck—about 15 minutes or so. I told him I didn’t have time and was already later than I wanted to be. He said he owed me and would take care of it next time. There’s much more I could write, but this is already quite lengthy. Suffice it to say, Rio Vista Ford’s service department is THE BEST SERVICE DEPARTMENT I’ve ever encountered and engaged with—and this in my many years of owning 10+ different trucks from ALL the pickup truck manufactures/dealers in the US, since my first Dodge in 1980. I finally came back to Ford, and along with this super capable F350 Super Duty and the simply OUTSTANDING service and experience here, I’d be a fool not to make this my chosen dealership now and in the future. And so I have. Rio Vista Ford’s service department is THE PLACE to take your Ford for service. Period. More

Best Ford dealership west of the Mississippi. Awesome service department, fast, fair and efficient, dealt with all and more of my concerns. And fair good deals on new trucks with zero hassles. service department, fast, fair and efficient, dealt with all and more of my concerns. And fair good deals on new trucks with zero hassles. More

Routine Maint. I like the service department, Friendly and no delays getting my truck back. They have identified a couple minor items to repair that was not aware of I like the service department, Friendly and no delays getting my truck back. They have identified a couple minor items to repair that was not aware of. I like they use OEM fluids and parts. Sometimes there is a difference. More

Everyone is friendly willing to help wit you problem. Very professional, a very service oriented group. I will continue to have both my Fotd vehicles serviced at this dealership Very professional, a very service oriented group. I will continue to have both my Fotd vehicles serviced at this dealership More