Riley Volvo Cars Stamford

Trying to buy a car during a Pandemic I attempted to test drive with Riley Volvo. It took reaching out to them 4 times by me and 2 times by Volvo corporate to get a response. I scheduled I attempted to test drive with Riley Volvo. It took reaching out to them 4 times by me and 2 times by Volvo corporate to get a response. I scheduled a test drive for Tuesday morning, giving them 3 business days to be ready for it. We did not specify a time, which was clearly a mistake on my part. I thought they would be ready to go first thing in the morning. When I contacted them at 9:00 a.m. I got a response 20 minutes late saying someone would be right out. Then asking me which car I was interested in. It didn't matter to me I just wanted to test drive the model and then pick the specific one after. I waited another 30 minutes for them to tell me someone was leaving. So it was just after 10;00. Unfortunately, I could not wait any longer as I had to get to my office to be on a meeting. This did not sit well with Jameson. A simple phone call or email yesterday would have managed everyones expectations. I had already purchased a car from this dealership last year and included the extended warranty. I also have that car serviced at the same dealership. I felt as though they shoudl have been very prepared for me todday, but unfortunately the were not. I am going to continue to shop for the car that I want and will probably look for another dealer to service both cars in the future. More

Joe was great during the purchasing process. Had to do everything remote and he answered all questions and provided a virtual tour of the car. everything remote and he answered all questions and provided a virtual tour of the car. More

a day agoWe purchased XC60... Not only a great price, a day ago We purchased XC60... Not only a great price, the best around with excellent customer service... Sales Consultant JOE PULLO gave superb serv a day ago We purchased XC60... Not only a great price, the best around with excellent customer service... Sales Consultant JOE PULLO gave superb service and was knowledgeable.. Answered every question I had and promptly at that...no games played.... AJ in finance a pure professional and made delivery smooth as silk... Riley Volvo made it a great buying experience and delivery was terrific... all done online during this trying time with the virus issue... Well done Riley Volvo of Stamford... Thanks again for everything. More

Great experience start to finish. No games just honest and straightforward. Very fast and easy pick up of new automobile. Clearly explained key features of new vehicle. Highly recommend! and straightforward. Very fast and easy pick up of new automobile. Clearly explained key features of new vehicle. Highly recommend! More

Paul is always professional and helpful. I know I’m in good hands with the Riley service team. My eight year old Volvo is always in tip top shape when I leave the dealership. Thanks, Rob good hands with the Riley service team. My eight year old Volvo is always in tip top shape when I leave the dealership. Thanks, Rob More

Could not have been more impressed with the entire process. We purchased our first Volvo ( XC-90) and we are already wishing we had done it years ago ! From walking in the door to leaving with our ne process. We purchased our first Volvo ( XC-90) and we are already wishing we had done it years ago ! From walking in the door to leaving with our new car the next day it was perfect. Highly recommend checking them out in person if looking for a car. More

Worst experience ever! Bait and switch kings! We made a deal this past Tuesday, had a lease form agreement in hand with amount due at signing and loan payment. I go today t Bait and switch kings! We made a deal this past Tuesday, had a lease form agreement in hand with amount due at signing and loan payment. I go today to pick up my car, and tell me their computer didn't factor in the right interest rate so my payment is $65 more a month Well over my budget. I was furious but they could care less. Even the owner wouldn't call me to talk, was probably hiding in the back. Please go elsewhere, these guys are not trustworthy, have no moral ethics and should not be in business. More

Excellent serviceOnly did work that was Excellent service Only did work that was needed Professional Wonderful people Would recommend over other Volvo dealers in the area Will use for a Excellent service Only did work that was needed Professional Wonderful people Would recommend over other Volvo dealers in the area Will use for all services More

My experience at Volvo for an Oil change was fast and efficient. Pickup and drop off service was very helpful. Thank you for service. It is appreciated. efficient. Pickup and drop off service was very helpful. Thank you for service. It is appreciated. More

Answered all of my questions and was very attentive and took time to get the dirty used part from the shop and bring it to the service are and explain the situation. took time to get the dirty used part from the shop and bring it to the service are and explain the situation. More