Riley Subaru

I highly recommend you avoid this dealer for service. I wouldn’t trust this service department to fill my fuel tank. I took my WRX here for warranty work several times and have had a huge list of problems wouldn’t trust this service department to fill my fuel tank. I took my WRX here for warranty work several times and have had a huge list of problems. Here is what I’m able to remember: - Sensor damaged while performing transmission warranty work, charged me for the sensor since this was not part of the “powertrain” warranty. - A nut was reused during transmission work. Subaru instructs to replace this nut every time. The nut came loose within 50 miles causing terrible noises in the transmission. - Grease left on floormat. - Oil spilled on turbocharger and not cleaned up. This caused extreme smoke once the turbo got hot. Neighbors came running thinking the car was on fire. - Transmission mount bolts seized. Rather than cleaning the threads so that the bolts could be tightened, they left the bolts loose. FOR THE TRANSMISSION MOUNT! - Bolts left out in several places around the transmission. - Harnesses not secured properly and allowed to rub on the driveshaft. - After changing the synchros the first time, the service manager blamed me for using synthetic gear oil in the transmission. Amazingly enough the synchros went out again with the oil they put in. Then they found out there were updated synchros available. More