Riley Subaru

Friendly and Helpful Ben worked with us over 2 months. We never felt pressured to buy. Ben answered all of our questions during each of our numerous visits. When we did Ben worked with us over 2 months. We never felt pressured to buy. Ben answered all of our questions during each of our numerous visits. When we did buy, Ben showed us in detail all of the controls and levers. He even paired up our phone and garage door opener. Ben explained the many safety features built into the vehicle and even showed us where the roof rack rails were stored. The buying experience was a pleasure. Thanks Ben ! ! On our last visit while Ben was working with another customer, Roger Rollinger saw that we were waiting and asked to see the car we were buying. He also showed us how some of the controls worked. Thanks Roger ! ! More

Very Good buying experience My salesman John was very helpful and honest and was very informative. He made the experience pleasant . Roger who works with the warranties was great My salesman John was very helpful and honest and was very informative. He made the experience pleasant . Roger who works with the warranties was great to deal with also. I was surprised by all the friendly and helpful people . This was a good experience. More

Great eperience Dealer did everything as agreed. Everyone was very friendly and helpful. Our salesman Ben did a terrific job explaining how the car operates and funct Dealer did everything as agreed. Everyone was very friendly and helpful. Our salesman Ben did a terrific job explaining how the car operates and functions. Ben was extremely patient explaining to us all the intracies of the car, listened to our questions and gave excellent explanations. More

In, out, and on the road with a great car! I had an absolutely wonderful experience when I went to Riley's. Greg Johnson was my salesperson, and he was easily the most knowledgeable person I ha I had an absolutely wonderful experience when I went to Riley's. Greg Johnson was my salesperson, and he was easily the most knowledgeable person I have ever dealt with when purchasing a car. He was able to tell me the ins and outs of every model we looked at, complete with the car's history. Everything from mileage, who owned it and how they drove it, how often it was serviced at the dealership, etc. In the end I drove home with a Legacy at a great price, and the car has been nothing but amazing. Thank you, Greg! And thank you Riley's Subaru! More

they got me what I want My salesman Ben Oberfoell was extremely helpful and good at getting me a great deal on my car! He was fun and a nice person! I would go back to work w My salesman Ben Oberfoell was extremely helpful and good at getting me a great deal on my car! He was fun and a nice person! I would go back to work with him again if needed! More

Happy , Happy . I had two hours to kill between work and picking up my daughter from school so I bought a truck . Darn kids ! Actually, I've been in the market for an I had two hours to kill between work and picking up my daughter from school so I bought a truck . Darn kids ! Actually, I've been in the market for an upgrade on a work truck so I pulled into Riley's and found exactly what I was looking for - a great truck at an affordable price . Ben , my salesmen, bent over backwards to make this work for me . Thank you so much Riley Subaru Mazda , and Happy Mothers Day . More

Excellent sales experience Dave was great to work with, he did an excellent on the front end helping us to pick out a vehicle and when we received the vehicle he did a great job Dave was great to work with, he did an excellent on the front end helping us to pick out a vehicle and when we received the vehicle he did a great job of reviewing of reveiwing all of the features with us along with all of the personal service we also received a great price on the Outback we purchased. Thanks Dave for making the experience a great one. Amy and Patrick Greener More

No problems for us/We like Riley Subaru We traded 2 cars and bought one car in 2013. We have had no problems with the dealership. The salespersons were kind, courteous and answered all of We traded 2 cars and bought one car in 2013. We have had no problems with the dealership. The salespersons were kind, courteous and answered all of our questions. David took the time to let us drive a variety of cars so we could decide what options we wanted. We did not feel pressured to buy our car. We have had regular service and the personnel are always helpful. We highly recommend Riley Subaru. More

Do Not Go Here, they are liars and deceitful. Go elsewhere! Spent the last two weeks trying to sell my car and purchase an Audi from here. I showed a lof of interest in the Audi and had talked to these mongrels Spent the last two weeks trying to sell my car and purchase an Audi from here. I showed a lof of interest in the Audi and had talked to these mongrels everyday about it. I had already been pre-approved from my own bank for a loan to cover the cost of the car plus taxes and fees before even stepping foot on their lot. (told several employees: John and Dave). Since they care so much about their customers, they tried to tell me they could get me a better interest rate through a credit union (sarcasm). On a Thursday, I put money down to hold the car from being sold, money to hold the car for myself (didn't want anyone else to purchase it ya know...). Low and behold they couldn't get me approved for a loan and sold the Audi underneath me (even with a deposit). We agreed on a price of $7,400 so if you are the person that purchases the Audi, I hope you know that you are paying about $1,200 more than its worth and they probably sold it to you for more than what they offered me. I would not recommend these people to anyone, they are very pushy sales people, they are complete liars and very deceitful. DO NOT BUY A CAR from them go elsewhere. All they care about is money and their customers are a means to their end. What a bunch of bs!!! More

I highly recommend you avoid this dealer for service. I wouldn’t trust this service department to fill my fuel tank. I took my WRX here for warranty work several times and have had a huge list of problems wouldn’t trust this service department to fill my fuel tank. I took my WRX here for warranty work several times and have had a huge list of problems. Here is what I’m able to remember: - Sensor damaged while performing transmission warranty work, charged me for the sensor since this was not part of the “powertrain” warranty. - A nut was reused during transmission work. Subaru instructs to replace this nut every time. The nut came loose within 50 miles causing terrible noises in the transmission. - Grease left on floormat. - Oil spilled on turbocharger and not cleaned up. This caused extreme smoke once the turbo got hot. Neighbors came running thinking the car was on fire. - Transmission mount bolts seized. Rather than cleaning the threads so that the bolts could be tightened, they left the bolts loose. FOR THE TRANSMISSION MOUNT! - Bolts left out in several places around the transmission. - Harnesses not secured properly and allowed to rub on the driveshaft. - After changing the synchros the first time, the service manager blamed me for using synthetic gear oil in the transmission. Amazingly enough the synchros went out again with the oil they put in. Then they found out there were updated synchros available. More